# SmartHub

> Utilities

Canonical page: [https://chrome-stats.com/d/id474874963](https://chrome-stats.com/d/id474874963)

## Overview

- **ID:** `id474874963`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** National Information Solutions Cooperative
- **Category:** Utilities
- **Rating:** 2.70 / 5 (1,987 ratings)
- **Version:** 26.3.2
- **Last updated:** 2026-07-13
- **First published:** 2011-11-14
- **Size:** 29 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/smarthub/id474874963)
- **Website:** [http://www.smarthubapp.com](http://www.smarthubapp.com/)
- **Privacy policy:** [http://www.nisc.coop/SmartHub/privacy-policy-smarthub.htm](http://www.nisc.coop/SmartHub/privacy-policy-smarthub.htm)

## Description

SmartHub is a mobile-first utility and telecom account manager that consolidates usage, billing, payments, and provider communications in one secure app. It helps users stay on top of their accounts with clear insights and easy actions.

Key features include usage graphs, bill payment and scheduling, easy contact with providers, service status alerts, outage notifications, maps for locations and drop boxes, and home WiFi management. SmartHub centralizes essential tasks for utility and telecom customers, delivering convenience and control on the go.

## Rankings

- #51,749 — Overall

## Review summary

SmartHub helps users pay bills and monitor electricity usage, but is hampered by frequent sign-in errors, missing usage data, and unstable performance. The UX is often described as outdated, and support options are weak, leaving users frustrated when the app fails.

### Pros

- Convenient in-app bill payment (including card payments with a relatively low fee).
- Daily electricity usage monitoring and easy viewing of consumption.
- Useful for overall utility account management and accessing bills/usage in one place.

### Cons

- Sign-in/authentication failures and persistent login/2FA issues.
- Usage data inconsistencies or missing data (disappearing or not updating).
- Unreliable app performance (slow loading, crashes, not loading at all, especially during outages or bad weather).
- Poor UI/UX and navigation (outdated design, hard to use).
- Limited or poor troubleshooting and support options (no real-time reporting, broken website search).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id474874963)