# StarHub App

> Utilities

Canonical page: [https://chrome-stats.com/d/id470460379](https://chrome-stats.com/d/id470460379)

## Overview

- **ID:** `id470460379`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** StarHub Ltd
- **Category:** Utilities
- **Rating:** 3.00 / 5 (155 ratings)
- **Version:** 7.25.8
- **Last updated:** 2026-06-30
- **First published:** 2011-11-10
- **Size:** 243 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/starhub-app/id470460379)
- **Privacy policy:** [https://www.starhub.com/about-us/legal-notices-and-terms/personal-data-protection.html](https://www.starhub.com/about-us/legal-notices-and-terms/personal-data-protection.html)

## Description

StarHub App brings all your StarHub services into one convenient place. Discover new deals, shop mobile, broadband and entertainment offers, manage your plans and data, activate roaming, and track your usage. Pay bills, top up your wallet, and receive alerts for the latest offers and important updates. You can also subscribe to add-ons like cyber security or device care, and get 24/7 help from the virtual assistant.

StarHub’s commitments to security and sustainability include: Sustainability Champion as World’s Most Sustainable Telco (Corporate Knights, 2025), Data Protection Trustmark (DPTM) by IMDA, and PCI-DSS compliance for secure payments.

## Rankings

- #135,061 — Overall

## Review summary

User reviews repeatedly highlight instability and verification failures in the StarHub App, with crashes during login and eSIM verification, OTP issues, and unreliable top-ups. Ad-heavy UI interferes with tasks, and payments/billing are frequently problematic, including Apple Pay limitations and data usage misreporting. Support is often unhelpful or inconsistent. Overall, reliability and user experience are severely lacking.

### Pros

- No clear positives consistently highlighted; most reviews focus on issues.

### Cons

- Frequent crashes and instability, including during login and verification
- OTP/login verification failures and prepaid top-up issues
- Ad clutter and pop-ups that hinder navigation and tasks like paying bills
- Payment and billing problems, including failed payments, Apple Pay issues, and misreported data usage
- Poor customer support with inconsistent information and unresolved issues

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Source: [Chrome-Stats](https://chrome-stats.com/d/id470460379)