# Astea Mobile

> Business

Canonical page: [https://chrome-stats.com/d/id468072644](https://chrome-stats.com/d/id468072644)

## Overview

- **ID:** `id468072644`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** IFS Corporation
- **Category:** Business
- **Rating:** 1.20 / 5 (122 ratings)
- **Version:** 3.3.4
- **Last updated:** 2022-12-01
- **First published:** 2011-10-04
- **Size:** 12 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/astea-mobile/id468072644)
- **Website:** [http://www.ifsworld.com/us/solutions/service-management/field-service-management/mobile-field-service/](http://www.ifsworld.com/us/solutions/service-management/field-service-management/mobile-field-service/)
- **Privacy policy:** [https://www.ifs.com/privacy/apps](https://www.ifs.com/privacy/apps)

## Description

Astea Mobile replaces paper-heavy field service processes with standardized, automated operations. It provides technicians with real-time access to work orders, customer and equipment history, and contract data on wireless devices, enabling faster, more accurate service delivery in the field.

Its features include offline synchronization, job and parts management, inventory tracking, RMAs, and optional GPS tracking to optimize scheduling. Built-in instant messaging and seamless back-office updates help reduce paperwork, shorten invoicing cycles, cut travel and service delivery costs, and boost technician productivity and contract profitability.

## Rankings

- #207,727 — Overall

## Review summary

Overall, user reviews for Astea Mobile are overwhelmingly negative. The most recurring complaints are crashes and instability, data loss or corruption of time entries, and time-entry problems when multiple users log time (including AM/PM defaults causing mistakes). Additional persistent issues include login/authentication problems after updates and slow, primarily email-based support. A few note nostalgia for the older version, but positive feedback is rare.

### Cons

- Frequent crashes and instability; the app often crashes or freezes.
- Loses information and cannot easily edit time entries after submission; often requires re-entry.
- Time-entry conflicts when multiple users log time, causing data loss or lockups; AM/PM defaults can cause mistakes.
- Login/authentication problems after updates; biometric login reliability is poor and portal logins are frequently required.
- Poor support and slow responses (primarily email-based).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id468072644)