# Comm100 Live Chat

> Business

Canonical page: [https://chrome-stats.com/d/id468042671](https://chrome-stats.com/d/id468042671)

## Overview

- **ID:** `id468042671`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Comm100 Network Corporation
- **Category:** Business
- **Rating:** 4.40 / 5 (21 ratings)
- **Version:** 11.2.9
- **Last updated:** 2026-04-03
- **First published:** 2011-10-28
- **Size:** 20 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/comm100-live-chat/id468042671)
- **Website:** [https://www.comm100.com/livechat/](https://www.comm100.com/livechat/)
- **Privacy policy:** [https://www.comm100.com/privacy/](https://www.comm100.com/privacy/)

## Description

Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time so as to improve conversions, sales and customer satisfaction.

Comm100 Live Chat for iPhone/iPad allows you to keep online on your iPhone or iPad so that you can stay connected with your website visitors while on the go. And the app offers much more than just chatting.

1. Optimized for best operation and performance in iPhone or iPad
2. Push notifications. You can immediately get notified of the incoming chats and new messages even when you switch to other applications or your iPhone or iPad goes into the sleep mode.
3. Sound and vibration notification available.
4. Send canned messages
5. Check previous contact history of a visitor
6. Transfer a chat to another online operator
7. Instant access to the visitor list and the detailed information of each visitor

Start mobilizing your support strategy today!

## Rankings

- #248,095 — Overall

## Review summary

Users praise Comm100 Live Chat as a reliable, long‑standing solution with strong support and solid mobile capabilities for on‑the‑go monitoring. The platform is valued for its feature set (tickets, knowledge base, newsletters) and ability to reach customers worldwide. Recurrent downsides include notification reliability (soft/unclear alerts), update/compatibility problems after releases (crashes, loading issues, UI glitches), and some platform-specific gaps (mobile/iPad limitations and occasional login/logout issues.

### Pros

- Trusted, long-standing provider with consistently praised customer support.
- Excellent mobile support for monitoring and managing chats on the go (iPhone/iPad).
- Feature-rich platform including tickets, knowledge base, and newsletters.
- Strong real-time chat capability that helps engage website visitors from anywhere.
- Positive impact on business reach and growth, with praise for helping small to large businesses.

### Cons

- Notifications are unreliable or hard to hear, with soft alerts and unclear tones.
- Update/compatibility issues: crashes, loading problems, and UI glitches after updates (including iOS-related alignments).
- Cross-device and platform limitations: occasional auto-logout and limited parity between mobile/iPad and desktop features.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id468042671)