# Vonage Business Communications

> Productivity

Canonical page: [https://chrome-stats.com/d/id456697646](https://chrome-stats.com/d/id456697646)

## Overview

- **ID:** `id456697646`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Vonage
- **Category:** Productivity
- **Rating:** 4.70 / 5 (21,784 ratings)
- **Version:** 9.18.0
- **Last updated:** 2026-09-03
- **First published:** 2011-08-25
- **Size:** 178 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/vonage-business-communications/id456697646)
- **Website:** [https://www.vonage.com/business/business-cloud/](https://www.vonage.com/business/business-cloud/)
- **Privacy policy:** [https://www.vonage.com/privacy-policy](https://www.vonage.com/privacy-policy)

## Description

The Vonage Business Communications mobile app keeps your business connected on the go. Maintain a single business identity while calling, texting, or video conferencing across devices; access voicemails, enable Call Forwarding, or set Do Not Disturb as needed.

As a cloud-based solution, VBC unifies calling, messaging, and meetings worldwide, helping reduce monthly costs with centralized billing and no annual contracts. You can import, view, and edit business contacts across devices, log in with your VBC credentials, and stay connected wherever you are.

## Rankings

- #11,125 — Overall
- #46 — business

## Review summary

User reviews show persistent reliability issues overshadowing potential benefits. The top cons are frequent call quality problems (drops, inaudible audio), flaky voicemail delivery, unreliable notifications, sign-in/logout problems, and poor support/cancellation experiences. On the pro side, some users value the app's ability to replace traditional business lines, support texting, and provide dialer conveniences, though these positives are less consistently reported.

### Pros

- Can replace traditional business phone lines (landlines) with a single mobile app.
- Text messaging is supported within the app.
- Dial pad features such as copy/paste numbers improve dialing workflow.

### Cons

- Frequent call quality issues including dropped calls and inaudible audio.
- Voicemail is inconsistent, often not appearing in the app or being routed to email.
- Notifications and ringtones fail to trigger reliably, causing missed calls/messages.
- Frequent sign-in/out problems with verification errors.
- Poor customer support and challenging cancellation/exit process, including difficulty exporting data.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id456697646)