# Zoho CRM - Sales & Marketing

> CRM for Every Business

Canonical page: [https://chrome-stats.com/d/id444908810](https://chrome-stats.com/d/id444908810)

## Overview

- **ID:** `id444908810`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Zoho Corporation
- **Category:** Business
- **Rating:** 4.40 / 5 (2,690 ratings)
- **Version:** 3.19.12
- **Last updated:** 2026-09-02
- **First published:** 2011-07-06
- **Size:** 552 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/zoho-crm-sales-marketing/id444908810)
- **Website:** [https://www.zoho.com/in/crm/index.html](https://www.zoho.com/in/crm/index.html)
- **Privacy policy:** [https://www.zoho.com/privacy.html](https://www.zoho.com/privacy.html)

## Description

**Zoho CRM - Sales & Marketing** is a mobile customer relationship management app for sales teams, managers, and business owners. Manage leads, customer records, sales opportunities, tasks, meetings, calls, notes, and attachments from anywhere.

Use global search, nearby customer mapping, check-ins, caller ID, call logging, voice notes, notifications, and sales analytics to improve field sales productivity. Zoho CRM also supports real-time team collaboration, offline access, and automatic data synchronization across devices.

## Rankings

- #36,238 — Overall
- #2 — Manage Your Customer Relationships
- #14 — business leads
- #24 — close
- #27 — sale
- #41 — marketing

## Review summary

Across multiple reviews, users largely report negative experiences with Zoho CRM on iOS. The most common issues are a refreshed UI that makes basic tasks harder to reach, reliability problems like glitches and slow syncing, and missing or broken core functions such as contacts, leads, calendar integration, search, and links. Additional complaints include poor cross-device compatibility (especially iPad), small font sizes, and a large app footprint. A few reviewers mention positive aspects such as ease of setup, feature richness, and relative cost, but these are far less frequent. Overall sentiment is frustration with usability and reliability.

### Cons

- Confusing UI/navigation after updates; core actions moved to different menus making tasks/notes hard to access
- Reliability and performance issues: glitchy, slow, syncing problems, and downtime after updates
- Missing or broken core functionality: difficulties accessing contacts/leads, poor search results, broken links, and calendar integration issues
- Poor cross-device compatibility: not well-optimized for iPad, small fonts on small screens, and overall large app size
- Support and billing concerns: perceived poor support and instances of overcharging or problematic account settings

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Source: [Chrome-Stats](https://chrome-stats.com/d/id444908810)