# ntouch®

> Social Networking

Canonical page: [https://chrome-stats.com/d/id441554954](https://chrome-stats.com/d/id441554954)

## Overview

- **ID:** `id441554954`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Sorenson Communications, Inc.
- **Category:** Social Networking
- **Rating:** 4.10 / 5 (504 ratings)
- **Version:** 9.3.29
- **Last updated:** 2026-08-18
- **First published:** 2011-08-17
- **Size:** 44 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ntouch/id441554954)
- **Website:** [https://sorenson.com/vrs/ntouch](https://sorenson.com/vrs/ntouch)
- **Privacy policy:** [https://sorenson.com/privacy/privacy-policy](https://sorenson.com/privacy/privacy-policy)

## Description

ntouch® is a social networking app that brings Sorenson Relay to mobile with the Be Seen feature via Wavello, delivering high‑quality, real‑time video relay for everyday communication.

On the go? ntouch® connects you to live interpreters and a seamless video relay experience for social interactions. Learn more and apply for an account at https://www.sorenson.com/video-relay/

## Rankings

- #76,585 — Overall

## Review summary

ntouch® on iOS/Apple devices shows serious reliability issues: crashing, freezing, missed or dropped calls, and inconsistent interpreter service. Login and server outages complicate emergency use. Customer support is often unhelpful. Positive notes include SignMail and iCloud contact backup, plus basic mobile platform support, but overall performance undermines accessibility goals.

### Pros

- SignMail feature lets you send a message to another Sorenson device/app without calling first.
- Import/export contacts to iCloud for backup and quick access.
- Supports mobile platforms (iOS and Android) for ntouch®.

### Cons

- Frequent crashes and general instability; the app crashes on use.
- Incoming call alerts are unreliable: no ringing, missed calls, or calls dropping.
- Interpreter reliability and conduct issues: disconnects, misinterpretations, and unprofessional behavior.
- Login/authentication and server stability problems: login failures, password issues, server outages, and single-device sessions.
- Poor customer service and support; unresponsive or unhelpful.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id441554954)