# Brinks Home | Protect America

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id438114009](https://chrome-stats.com/d/id438114009)

## Overview

- **ID:** `id438114009`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Protect America, Inc.
- **Category:** Lifestyle
- **Rating:** 2.20 / 5 (207 ratings)
- **Version:** 6.4.5
- **Last updated:** 2021-03-06
- **First published:** 2011-05-22
- **Size:** 27 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/brinks-home-protect-america/id438114009)
- **Website:** [https://brinkshome.com/](https://brinkshome.com/)
- **Privacy policy:** [https://brinkshome.com/privacy-policy](https://brinkshome.com/privacy-policy)

## Description

Brinks Home for Protect America brings home security to your browser. Monitor your Brinks Home Security system from anywhere, arm and disarm it, and control Z-Wave devices right from the extension. View live video feeds and receive alerts if something isn’t right.

- Arm and disarm your system
- Watch live feeds or recorded video clips
- Lock and unlock doors
- Adjust Z-Wave thermostats
- Control other Z-Wave home automation devices
- Receive alerts for events that matter
- View event history

Please note: This app works with Brinks Home Security (formerly Protect America) and requires compatible equipment and plans.

## Rankings

- #136,068 — Overall

## Review summary

User reviews consistently report a unreliable Brinks/Protect America iOS app: frequent offline/connectivity and SSL errors, missing or delayed push notifications, and long support waits post-takeover. False alarms and police dispatch add risk. A few note camera access and remote arming as intended features when the app works, but overall sentiment is negative and many consider switching providers.

### Pros

- Camera viewing/access within the app is appreciated by some users.
- The app is intended to allow remote arming/disarming for convenient security management.
- Historically, some users felt the app worked better under Protect America before the Brinks takeover.

### Cons

- The app frequently reports offline or cannot connect, leading to unreliable monitoring.
- Notifications do not consistently arrive (push alerts/banners fail), reducing timely awareness of system events.
- Brinks takeover and perceived mismanagement have degraded app performance and customer support.
- False alarms occur, sometimes resulting in police dispatch due to app glitches.
- Support is slow or unhelpful, with long hold times and authentication/login issues.

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- [Alarm.com](https://chrome-stats.com/d/id315010649) — 4.70 / 5
- [ADT Smart Secure](https://chrome-stats.com/d/id870287941) — 1.20 / 5
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- [Beacon Protection Pro](https://chrome-stats.com/d/id1453584562) — 4.80 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id438114009)