# Los Angeles County - The Works

> LA County Service Requests

Canonical page: [https://chrome-stats.com/d/id437707155](https://chrome-stats.com/d/id437707155)

## Overview

- **ID:** `id437707155`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** County of Los Angeles - Department of Public Works
- **Category:** Utilities
- **Rating:** 3.50 / 5 (30 ratings)
- **Version:** 6.0
- **Last updated:** 2026-08-19
- **First published:** 2011-05-19
- **Size:** 74 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/los-angeles-county-the-works/id437707155)
- **Website:** [https://pw.lacounty.gov/theworks](https://pw.lacounty.gov/theworks)
- **Privacy policy:** [http://dpw.lacounty.gov/general/privacy-and-terms-of-use.html](http://dpw.lacounty.gov/general/privacy-and-terms-of-use.html)

## Description

Are you tired of seeing vehicles illegally parked on front lawns in your neighborhood? Frustrated by graffiti on public buildings, in local parks, and at other landmarks? The County of Los Angeles has a solution for you.  The Works offers a one-stop solution for County residents to report and track services:

• Report pothole repairs, graffiti removal, and street sweeping 
• Report suspected property violations such as illegal additions or garage conversions 
• Report incidents of alleged illegal dumping 
• Request facility and trail maintenance at County parks 
• Report potential swimming pool violations at hotels, motels, and apartments 

If the service is not handled by Los Angeles County, The Works will provide you with the appropriate contact information.

The Works will also keep you up-to-date with the latest news on road closures and recycling events, and help you locate other County services in your area. 

Download The Works today.

## Rankings

- #236,143 — Overall

## Review summary

User reviews are mixed: many praise the app’s reporting flow and responsiveness, but recurring bugs after updates and inconsistent support undermine reliability, with navigation and service-location issues common.

### Pros

- Effortless reporting workflow with photo attachment, location tagging, and updates on submitted issues.
- Reports are acknowledged and acted on promptly (email confirmations and follow-up calls within days).
- The app is perceived as useful and well-designed, offering a practical tool for county residents.
- It’s seen as a better alternative to phone-based reporting.

### Cons

- Buggy updates that cause location submission errors and overall navigation problems.
- Slow or no response to reports, with cases sometimes closed without fixes.
- Unreliable search/map functionality that makes locating services difficult.
- Redirection to external sites (e.g., 311) rather than handling issues fully in the app.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id437707155)