# Viator Tours & Attractions

> Plan travel experiences

Canonical page: [https://chrome-stats.com/d/id434832826](https://chrome-stats.com/d/id434832826)

## Overview

- **ID:** `id434832826`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Viator
- **Category:** Travel
- **Rating:** 4.90 / 5 (287,899 ratings)
- **Version:** 15.26.0
- **Last updated:** 2026-09-21
- **First published:** 2011-05-16
- **Size:** 233 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/viator-tours-attractions/id434832826)
- **Website:** [https://www.viator.com](https://www.viator.com/)
- **Privacy policy:** [https://www.viator.com/support/privacyPolicy](https://www.viator.com/support/privacyPolicy)

## Description

Viator Tours & Attractions is your mobile companion for planning travel experiences. Browse tours and activities, access tickets offline, modify bookings on the go, and get same-day directions and updates with easy cancellation.

Read millions of reviews, connect with tour guides, create wishlists, and enjoy flexible payments, including reserve-now/pay-later options and apps for promos. Earn Viator Rewards for future savings and discover an all-in-one travel planner, itinerary tool, and activity guide.

## Rankings

- #1,433 — Overall
- #4 — guide
- #12 — experience
- #14 — travel

## Review summary

User reviews praise Viator for easy booking, a wide tour selection, useful guides, and generally responsive service. However, recurring problems include problematic cancellations and refunds, a fragmented app with insufficient booking/ticket access, poor search filters, and transparency issues with extra charges. Some users also report slow or hard-to-reach support. Overall, Viator offers convenience and value but struggles with operation consistency and customer support.

### Pros

- Easy booking process / user-friendly app
- Wide selection of tours and attractions at reasonable prices
- Positive experiences with guides and knowledgeable staff
- Good customer service when issues arise
- Convenient to have bookings and information inside the app

### Cons

- Cancellations are difficult; policies and refunds are unclear and slow
- App usability issues: no central place to view bookings or retrieve tickets; login/sign-on problems; reliance on emails
- Poor search/filter experience: irrelevant results, lack of filters, sometimes wrong cities
- Hidden charges / lack of transparency about extra fees; limited accountability
- Support responsiveness can be slow or unhelpful

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Source: [Chrome-Stats](https://chrome-stats.com/d/id434832826)