# Florida Blue

> Health & Fitness

Canonical page: [https://chrome-stats.com/d/id433457624](https://chrome-stats.com/d/id433457624)

## Overview

- **ID:** `id433457624`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Blue Cross and Blue Shield of Florida, Inc.
- **Category:** Health & Fitness
- **Rating:** 4.80 / 5 (32,894 ratings)
- **Version:** 7.0.0
- **Last updated:** 2026-08-23
- **First published:** 2011-04-26
- **Size:** 214 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/florida-blue/id433457624)
- **Website:** [https://www.floridablue.com/](https://www.floridablue.com/)
- **Privacy policy:** [https://www.floridablue.com/internet-privacy-statement](https://www.floridablue.com/internet-privacy-statement)

## Description

**Florida Blue** is a secure app for Florida residents and members to access your digital ID card, find care near you, and view benefits across the Blue Cross Blue Shield network. An independent licensee of the BCBS Association, Florida Blue brings your health plan information to one convenient place.

**Key features** include premium bill payment, cost comparisons for drugs and medical care, tracking your deductible and covered services, and viewing HSA or FSA balances where applicable. You can also view claims and connect with support for help, all from a single, private app.

## Rankings

- #8,283 — Overall

## Review summary

User reviews largely describe the Florida Blue iPhone app as unusable. Recurrent login/authentication problems (Continue button hidden/off-screen, identity verification failures, password issues) block access. The app frequently crashes, especially when downloading PDFs or viewing insurance cards. Provider search and filtering often don’t work, and billing/claims info is hard to access without downloading PDFs. Customer support is often unavailable or unhelpful. Many users feel the app is outdated compared with modern standards. Overall, the app fails to deliver reliable access to benefits and information, prompting many to rely on the website or avoid the app entirely.

### Pros

- Some reviewers express trust in Florida Blue as an insurer and mention a long-standing relationship (e.g., 'best health insurance ever' and seven years).
- Several users still rely on Florida Blue for coverage, indicating perceived value of the insurer outside the app context.

### Cons

- Login/authentication problems: Continue button often hidden or off-screen, identity verification failures, and password issues blocking access.
- App frequently crashes, especially when downloading PDFs or viewing insurance cards, resulting in blank PDFs.
- Provider search and filters are broken; results are not refreshed, missing providers, and navigation is hard.
- Customer support is hard to reach or unhelpful, with long wait times.
- Billing/claims access is non-intuitive and requires downloading PDFs for details; information is hard to interpret.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id433457624)