# TruVision TVRmobile

> Business

Canonical page: [https://chrome-stats.com/d/id431338688](https://chrome-stats.com/d/id431338688)

## Overview

- **ID:** `id431338688`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** UTC Fire & Security B.V. Netherlands
- **Category:** Business
- **Rating:** 2.10 / 5 (49 ratings)
- **Version:** 3.2.7
- **Last updated:** 2026-06-29
- **First published:** 2011-04-18
- **Size:** 34 MB
- **Data as of:** 2026-09-08
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/truvision-tvrmobile/id431338688)
- **Website:** [https://firesecurityproducts.com/en/product/video/TVRMobile/82286](https://firesecurityproducts.com/en/product/video/TVRMobile/82286)
- **Privacy policy:** [https://firesecurityproducts.com/en/policy/privacy-notice](https://firesecurityproducts.com/en/policy/privacy-notice)

## Description

TVRMobile lets you view live video, playback recordings, receive alerts, and control PTZ cameras on TruVision devices anytime via Wi‑Fi or mobile networks.

The TVRMobile mobile app for iOS 14 or later allows mobile devices to remotely monitor live video from TruVision DVRs, NVRs, network cameras, network PTZ domes, via a wireless network. It also has the capability to play back video files, locally store and manage snapshots and videos, manage alarm notifications and information, control alarm output, and execute PTZ controls.
After TVRMobile is installed on your mobile device, you can easily log on to the  TruVision device via Wi-Fi, 3G, 4G, or LTE. 
TVRMobile supports a connection to the TruVision devices via an IP address,  ezDDNS or UltraSync. Please consult your installer before selecting the connection method. Some connection methods may not be available for your device.

## Rankings

- #237,892 — Overall

## Review summary

TruVision TVRmobile reviews show widespread reliability issues: frequent connection failures preventing live feeds, app crashes, and instability after updates. Users complain about poor support and lack of contact options, plus server outages that block remote access. The UI is described as non-intuitive and hard to use, with trouble locating clips. Some acknowledge that the underlying system can work when the network is stable, but overall the app’s consistency is a major problem across multiple reviews.

### Cons

- Frequent connection failures and live video not loading; users report the app connects but video feed does not display.
- App crashes or becomes unstable, particularly when switching between full screen and multi-camera views or after updates.
- Poor or unresponsive customer support; no clear contact methods and delayed replies.
- Updates commonly break functionality (remote access/live view), with users calling for rollbacks or fixes.
- Server outages (DDNS/TVRMOBILE) and remote access interruptions negatively impact usability.
- Not user-friendly; difficult to navigate, find clips, and manage recordings.\]

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Source: [Chrome-Stats](https://chrome-stats.com/d/id431338688)