# ISL Light

> Remote Support and Access

Canonical page: [https://chrome-stats.com/d/id427579815](https://chrome-stats.com/d/id427579815)

## Overview

- **ID:** `id427579815`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ISL Online
- **Category:** Productivity
- **Rating:** 2.50 / 5 (25 ratings)
- **Version:** 4.4.2147.9
- **Last updated:** 2023-03-14
- **First published:** 2011-06-09
- **Size:** 25 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/isl-light/id427579815)
- **Website:** [https://www.islonline.com/r301?type=program&program=isl-light&os=ios&topic=appstore-app-url&language=en](https://www.islonline.com/r301?type=program&program=isl-light&os=ios&topic=appstore-app-url&language=en)
- **Privacy policy:** [https://www.islonline.com/r301/?type=web&title=islweb-privacy-policy&language=en](https://www.islonline.com/r301/?type=web&title=islweb-privacy-policy&language=en)

## Description

Share the screen of your iPhone or iPad with a remote technician to receive technical support or use your iOS device to remotely control any Windows, Mac, or Linux computer.

Receive technical support:
Whenever you need help with your iPhone or iPad, just share the screen of your iOS device with your help desk technician to receive efficient remote support.

Provide remote support:
Provide technical assistance to remote users by connecting to any Windows, Mac or Linux computer from your iPhone or iPad.

Access unattended computers:
Remotely access your unattended computers from your iPhone or iPad. Just install ISL Online's remote access agent to your computer and access it remotely at any time.

Features:
- Real-time iOS screen sharing
- Access remote computers, phones or tablets via WiFi/3G/LTE
- View remote screen
- Switch between multiple monitors
- Automatically adjusted Screen resolution
- Remotely control computer's keyboard and mouse
- Use special keys such as Ctrl, Alt, Windows® and function keys
- Send commands such as Ctrl+Alt+Del to remote computer
- Switch between left and right mouse click
- Reboot a remote computer and instantly resume the remote connection
- ISSC Turbo Desktop Sharing
- Text-chat with a remote user
- Sessions are secured by symmetrical AES 256-bit end-to-end encryption

NOTE: 
To receive support, you can join a session without logging in. To provide support or to access unattended computers, you will need a valid ISL Online account.

About:
ISL Online is one of the pioneers of the remote desktop support industry. Since 2003, ISL Online has been providing remote control software to IT professionals and help desk technicians across 100 countries, with Japan being the strongest market. Delivered via the cloud or on-premises, ISL Online software allows users to access and control any Windows, Mac or Linux computer or a mobile device to provide ad hoc technical support or to manage systems remotely.

## Rankings

- #291,117 — Overall
- #41 — cmd/ctrl+m

## Review summary

User feedback is mixed: many reviewers praise ISL Light for easy setup and strong remote access across devices, with good performance and positive sentiments (amazing/very good). However, a large portion warns about security risks and scams, alleging hacking and data theft. Usability and reliability issues are noted as well, including session expirations and mobile input limitations. Some concerns about licensing after a trial also appear. The tool seems useful for remote access when working, but potential users should be cautious about security and costs, and test the product before committing long-term.

### Pros

- Remote access/unattended device control and remote help capability.
- Easy setup and quick trial start for remote use.
- Solid remote desktop performance across devices (including work over LTE).
- Positive user sentiment across multiple reviews (noted as very good/amazing).

### Cons

- Widespread security concerns: multiple reviews accuse the app of hacking/scamming and warn users about potential data theft.
- Reliability and usability issues: reports of unstable sessions, login/input problems on mobile, and copy/paste limitations.
- Licensing after trial can be very expensive or forced, leading to potential high ongoing costs.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id427579815)