# Z5 Mobile

> ZVRS on the go!

Canonical page: [https://chrome-stats.com/d/id415488663](https://chrome-stats.com/d/id415488663)

## Overview

- **ID:** `id415488663`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** CSDVRS, LLC
- **Category:** Social Networking
- **Rating:** 3.70 / 5 (127 ratings)
- **Version:** 14.9.6
- **Last updated:** 2026-08-19
- **First published:** 2011-01-28
- **Size:** 42 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/z5-mobile/id415488663)
- **Website:** [https://www.zvrs.com/services/products/z5/](https://www.zvrs.com/services/products/z5/)
- **Privacy policy:** [https://www.zvrs.com/about/privacy-policy/](https://www.zvrs.com/about/privacy-policy/)

## Description

Z5 Mobile is the premier VRS app that enables deaf and hard-of-hearing users to make and receive videophone calls anywhere using Wi-Fi or cellular data. The redesigned experience delivers the industry's top features for on-the-go connectivity.

New updates include text chat, sharing a follow-up interpreter number from your contacts, and the ability to block unwanted callers. The app offers two themes, contact sorting, quick Video Mail greeting review/record/delete, and full-screen incoming-call notifications. Google Maps-powered Number Lookup helps you find numbers without leaving the app, ensuring you stay connected wherever life takes you.

## Rankings

- #134,725 — Overall

## Review summary

Users report Z5 Mobile as unreliable and hard to use. The top issues are missed call notifications, frequent crashes or inability to open the app, and dial/call connectivity problems. Additional problems include poor video quality/videomail reliability and negative experiences with interpreters and support. Some reviews cite iOS compatibility and accessibility gaps (no flash alert). Overall, customers urge urgent fixes, updates, and improved reliability, sometimes preferring alternatives like Sorenson.

### Cons

- Missed/incoming call notifications are unreliable or fail to alert users, leading to missed calls despite notifications being enabled.
- Frequent app crashes or the app not opening at all, causing inability to use the service during important calls.
- Dialing/call connectivity problems: the call button often does not work, calls fail to connect, and there are overlaps with the iPhone call UI that disrupt usability.
- Video quality and videomail reliability are poor: low video quality and videomails that cut off or fail to upload properly.
- Interpreters and customer support quality are problematic: negative experiences with interpreters and slow or unhelpful support/account management reported by users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id415488663)