# CCC ONE Repair Facility

> Scan VINs & capture photos

Canonical page: [https://chrome-stats.com/d/id410911700](https://chrome-stats.com/d/id410911700)

## Overview

- **ID:** `id410911700`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** CCC Intelligent Solutions Inc.
- **Category:** Business
- **Rating:** 4.80 / 5 (3,190 ratings)
- **Version:** 26.16
- **Last updated:** 2026-08-18
- **First published:** 2010-12-23
- **Size:** 158 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ccc-one-repair-facility/id410911700)
- **Privacy policy:** [https://www.cccis.com/about-ccc/privacy-policy/](https://www.cccis.com/about-ccc/privacy-policy/)

## Description

CCC ONE Repair Facility is a mobile extension for collision repair shops using CCC ONE Estimating. Manage the repair process from iPhone, iPad, or iPod Touch with VIN scanning, photo capture, and the ability to tag photos as visible to insurers or customers. Quickly view estimates, edit production phases, update checklists, and add notes to repair orders while staying in sync across multiple shop organizations.

Benefits include reduced trips to the desk, direct access to customer contact information, and the ability to dial customers from the app. A license to CCC ONE Estimating is required to use this application.

## Rankings

- #31,910 — Overall

## Review summary

The CCC ONE Repair Facility app is valued for ease of use and quick mobile checks that speed up estimates, with positive updates from CCC. However, users frequently report photo handling problems, limited RO/work order access and PDF/invoice viewing on mobile, missing mobile estimation and parts ordering capabilities, plus stability and barcode scanning issues. Overall, strong utility and adoption, but reliability and feature parity on mobile need attention.

### Pros

- Easy to use and integrates into daily workflow.
- Quick to verify parts status and view vehicle photos to spot what’s needed.
- Speeds up the estimation process and reduces in-person customer interactions.
- CCC’s updates and fixes show responsive support.
- App is frequently used and valuable for on-the-go checks.

### Cons

- Photo handling is problematic: large file sizes, upload limits, and lack of in-app labeling of photos.
- RO/work orders visibility and access to PDFs/invoices on mobile are incomplete; cannot search by RO in some cases.
- Missing essential mobile features: inability to build estimates or order parts from the app.
- Stability issues: crashes or slow loading.
- Barcode scanning unreliability, especially on curved surfaces and newer devices.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id410911700)