# xMatters

> Business

Canonical page: [https://chrome-stats.com/d/id409162401](https://chrome-stats.com/d/id409162401)

## Overview

- **ID:** `id409162401`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** xMatters Inc.
- **Category:** Business
- **Rating:** 2.40 / 5 (49 ratings)
- **Version:** 5.21.2
- **Last updated:** 2026-08-27
- **First published:** 2010-12-31
- **Size:** 55 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/xmatters/id409162401)
- **Website:** [https://www.xmatters.com/](https://www.xmatters.com/)
- **Privacy policy:** [http://www.xmatters.com/policy/privacy-policy](http://www.xmatters.com/policy/privacy-policy)

## Description

xMatters is a service reliability platform that helps DevOps, SREs, and operations teams automate workflows, ensure infrastructure and applications are always working, and rapidly deliver products at scale. With the xMatters iOS app, you get actionable alerts with full context for every situation that let you quickly assess incidents and launch response workflows at the touch of a button.

The xMatters app is a “pocket command center” that allows you to:

* Send and receive alerts with full incident context
* Launch actionable responses and workflows
* Track message delivery, escalation, and response
* Set, update, and view your on-call schedule
* Initiate conference calls or join at the tap of a button
* Access contact info for your personnel
* Set custom alert tones
* Attach images for more context or instructions
* Extend your enterprise authentication to your mobile devices
* Protect sensitive data by enabling passcode lock

For those that want to be truly agile, fast-moving companies with happy customers AND happy engineers, xMatters is the only platform for the job.

To learn more about xMatters and get your free account visit xmatters.com

## Rankings

- #225,935 — Overall

## Review summary

Reviewers praise xMatters for real-time on-call reporting, quick contact lookup, a clean UI, and customization. Major concerns focus on stability and iOS compatibility after updates, limited alert sound options, and friction in responding to alerts. Overall, strong on-call functionality but reliability and notification customization need improvement.

### Pros

- Real-time on-call reporting with quick contact lookup inside the app.
- Efficient on-call workflow with fast paging and group visibility.
- Great UI and robust reporting capabilities.
- Customization options that let users tailor the app to their needs.

### Cons

- Stability issues: frequent crashes and startup failures after updates, sometimes rendering the app unusable.
- UI/compatibility lag on iPhone X and newer devices, with slow updates to full-screen layouts.
- Limited alert sounds: only built-in sounds are available, with no easy way to add personal sounds or differentiate by priority.
- Response flow friction: must unlock the app to respond to alerts, with a desire for faster or biometric verification.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id409162401)