# Yelp Guest Manager

> Restaurant Management Solution

Canonical page: [https://chrome-stats.com/d/id404226510](https://chrome-stats.com/d/id404226510)

## Overview

- **ID:** `id404226510`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Yelp
- **Category:** Business
- **Rating:** 4.60 / 5 (1,766 ratings)
- **Version:** 9.12.1
- **Last updated:** 2026-07-10
- **First published:** 2010-11-20
- **Size:** 45 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/yelp-guest-manager/id404226510)
- **Website:** [https://restaurants.yelp.com/](https://restaurants.yelp.com/)
- **Privacy policy:** [https://www.yelp.com/tos/privacy\_policy](https://www.yelp.com/tos/privacy_policy)

## Description

Yelp Guest Manager is an all-in-one restaurant management Chrome extension that helps your front-of-house teams seat the millions of online diners each day. It combines waitlisting, reservations, and table management into one system of record and connects your business to Yelp's high-intent diner network to streamline operations and keep guests happy. Try for free and join 11,000+ restaurants turning tables faster.

Key features include Reservations & Waitlist with live status updates, Table management with POS integrations and floor maps, Takeout tracking with guest notifications, and a Kiosk self-check-in option.

## Rankings

- #42,817 — Overall
- #48 — manager
- #67 — management
- #77 — manage
- #91 — review

## Review summary

Overall, reviews show Yelp Guest Manager is plagued by instability and frequent updates that break core functions. Users report repeated crashes, inability to open the app, and broken waitlist/reservation flows. The migration from Yelp Reservations to Guest Manager is painful, with missing features, confusing UI, and data loss concerns. Support is described as poor, and some merchants feel pressured by pricing changes. While users acknowledge the app's intended functionality and potential during busy periods, reliability issues dominate sentiment.

### Pros

- Aims to provide comprehensive reservation, waitlist, and seating management in one app.
- UI updates aimed at improved aesthetics and usability.
- Potentially useful for busy shifts and station-based seating when it functions.
- Core functionality to manage seating and reservations (even if unstable).

### Cons

- Frequent crashes and the app won’t open, often after updates.
- Updates cause bugs/regressions and issues persist across versions.
- Removal of features and confusing UX after migration, including inability to pick tables, missing search, and inconsistent views.
- Forced transition from Yelp Reservations to Guest Manager with incomplete migration and data loss risk.
- Poor support and pricing pressure, including unresponsive support and advertising/fees that harm merchants.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id404226510)