# Airbnb

> Homes, experiences, services

Canonical page: [https://chrome-stats.com/d/id401626263](https://chrome-stats.com/d/id401626263)

## Overview

- **ID:** `id401626263`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Airbnb, Inc.
- **Category:** Travel
- **Rating:** 4.80 / 5 (702,734 ratings)
- **Version:** 26.38
- **Last updated:** 2026-09-16
- **First published:** 2010-11-10
- **Size:** 340 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/airbnb/id401626263)
- **Website:** [https://airbnb.com](https://airbnb.com/)
- **Privacy policy:** [https://www.airbnb.com/help/article/2855](https://www.airbnb.com/help/article/2855)

## Description

Airbnb MORE THAN AN AIRBNB: The app combines homes, experiences, and services in one place. Explore 8+ million vacation rentals across 240+ countries with 80+ filters, view listings at a glance, and read guest reviews to choose confidently. Discover thousands of experiences hosted by locals and Airbnb Originals for unique perspectives.

Book incredible services—private chefs, photography, catering, massages, and more—worldwide, all in one app. After booking, enjoy personalized recommendations, streamlined trip management with in-app messaging, day-by-day itineraries, and offline access. Hosts can easily list homes, experiences, or services to reach millions of travelers.

## Rankings

- #591 — Overall
- #3 — booking
- #6 — travel
- #14 — hotels
- #15 — stay
- #16 — zillow

## Review summary

Across the reviews, most commenters report serious safety and trust concerns: guests encounter scams or fraudulent listings, Airbnb allegedly protects hosts rather than guests, and fraudulent charges can lead to blocked accounts or unresolved refunds. Multiple reviewers cite poor or inconsistent customer support and a lack of clear due process. Some mention weak verification of hosts and safety checks. A few older reviews note past positives, but the prevailing tone is frustration and distrust. Overall, the data suggest significant user dissatisfaction centered on safety, accountability, and service responsiveness rather than core functionality.

### Cons

- Hosts commit scams or listing fraud, with little action taken
- Airbnb appears to side with hosts and fails to hold them accountable
- Fraudulent charges and hosting disputes lead to unresolved refunds or credits
- Guest accounts are suspended or blocked without clear explanation or due process
- Insufficient host verification and safety controls, allowing problematic or criminal listings

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Source: [Chrome-Stats](https://chrome-stats.com/d/id401626263)