# Parts Town

> Restaurant & HVACR Parts

Canonical page: [https://chrome-stats.com/d/id399259573](https://chrome-stats.com/d/id399259573)

## Overview

- **ID:** `id399259573`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Parts Town LLC
- **Category:** Shopping
- **Rating:** 4.80 / 5 (6,275 ratings)
- **Version:** 10.17.0
- **Last updated:** 2026-08-26
- **First published:** 2010-10-30
- **Size:** 55 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/parts-town/id399259573)
- **Website:** [http://www.partstown.com/app](http://www.partstown.com/app)
- **Privacy policy:** [https://www.partstown.com/privacy](https://www.partstown.com/privacy)

## Description

**Parts Town** is a mobile app for finding and buying genuine OEM commercial kitchen and HVACR parts. Search by manufacturer, equipment model, part category, or serial number to quickly identify the right parts for fryers, ovens, ice machines, refrigeration systems, and more.

Access smart manuals, interactive diagrams, warranty information, saved equipment, frequently ordered parts, synchronized carts, order history, and shipment tracking. Download manuals for offline use or connect with a Parts Town expert through live chat for help with repairs and larger commercial foodservice projects.

## Rankings

- #22,693 — Overall
- #20 — kitchen appliance

## Review summary

Parts Town is praised for a broad, easy-to-use catalog, quick delivery, and strong customer service. Recurrent drawbacks include steep shipping costs, higher pricing for trades, app crashes, limited model/manual guidance in the app, and some checkout/login friction.

### Pros

- Extensive catalog including obscure parts with repair information.
- Easy to use app and intuitive navigation.
- Fast and reliable shipping/delivery.
- Helpful customer service and responsive staff (e.g., Kimberly, Luke).
- OEM parts availability with diagrams and pricing to aid part identification.

### Cons

- Very high shipping/postage and handling fees.
- App instability and crashes; reliability issues.
- Parts can be expensive, especially for trade purchases.
- Limited in-app support for model-specific compatibility and access to manuals.
- Checkout/payment difficulties and occasional login prompts or required re-login.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id399259573)