# True

> Life Designed Simple

Canonical page: [https://chrome-stats.com/d/id394602822](https://chrome-stats.com/d/id394602822)

## Overview

- **ID:** `id394602822`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** TRUE CORPORATION PUBLIC COMPANY LIMITED
- **Category:** Lifestyle
- **Rating:** 4.70 / 5 (1,248 ratings)
- **Version:** 11.0902.0
- **Last updated:** 2026-09-16
- **First published:** 2012-02-09
- **Size:** 223 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/true/id394602822)
- **Website:** [https://www.true.th](https://www.true.th/)
- **Privacy policy:** [https://www.true.th/true-corporation/site/privacy-policy](https://www.true.th/true-corporation/site/privacy-policy)

## Description

True provides a single-login gateway to all services—payments, balances, and usage monitoring—reducing friction and saving time. Customize with add-ons spanning entertainment, gaming, fortune-telling, and insurance; earn True dtac points and redeem exclusive discounts on trips and treats. With MARI, the intelligent AI assistant, you get round-the-clock support for True, dtac, and home Internet, helping you stay connected and in control.

## Rankings

- #49,736 — Overall

## Review summary

User reviews are split: some find the app stable, convenient, and usable with Easy True Money Wallet payments. However, the majority flag major UX and service gaps—persistent ads, poor customer support, frustrating login flows (including overseas OTP issues), slow/unreliable performance, and missing essential features like paying home internet or viewing all accounts. Localization issues for non-Thai users also surface. Overall, UX and service gaps outweigh occasional positives.

### Pros

- Stable and reliable performance for some users.
- Generally convenient and fast to use.
- Convenient payment option via True Money Wallet.
- Works as expected for some users.

### Cons

- Persistent marketing pop-ups and ads that interrupt use.
- Very poor customer service and difficulty contacting help.
- Cumbersome login/verification flow with multiple data requests and OTP issues, especially when abroad.
- Slow, unreliable performance with frequent errors and unresponsiveness.
- Missing or hard-to-find critical features (e.g., paying home internet, viewing all accounts) and difficult navigation.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id394602822)