# Icon GO

> The parking app for NYC

Canonical page: [https://chrome-stats.com/d/id394377820](https://chrome-stats.com/d/id394377820)

## Overview

- **ID:** `id394377820`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Icon Parking
- **Category:** Navigation
- **Rating:** 2.20 / 5 (270 ratings)
- **Version:** 10.3.9
- **Last updated:** 2026-05-28
- **First published:** 2010-10-13
- **Size:** 52 MB
- **Data as of:** 2026-09-08
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/icon-go/id394377820)
- **Privacy policy:** [https://iconparkingsystems.com/privacy-policy](https://iconparkingsystems.com/privacy-policy)

## Description

Icon GO connects you to 200+ Icon and Quik Park locations across NYC, delivering a VIP parking experience with easy booking, pre-pay, and valet handoff.

Reserve near your destination, access exclusive coupons and credits, and earn referral bonuses. Save favorites, extend reservations, and have your vehicle details and trips remembered for faster future bookings.

## Rankings

- #123,260 — Overall

## Review summary

User feedback centers on reliability and usability problems: frequent errors and downtime hinder reservations; the in-app process is overly complex, especially for monthly renters; old requests cannot be cleared and nag with red badges; pricing can be inconsistent with additional garage charges; and barcode scanning is frequently problematic. A subset of users miss the former texting system and find the app’s flow burdensome. Overall, experience is highly frustrating and inconsistent, with several core features (reservation, lookup, favorites) not delivering reliably.

### Pros

- In-app reservations can be made (reservation functionality is available within the app).
- Reservation lookup can be done using a ticket/booking reference, making it easier to locate reservations.
- Users can save a favorite/garage for quicker access.

### Cons

- App is frequently unreliable: many reviews report server errors, crashes, and the app going down, making it hard to complete reservations.
- Excessive, multi-step workflow: for monthly renters in particular, the process requires many clicks and is not streamlined, worse than prior texting-system methods.
- Old/ghost requests clutter the app: cannot delete or clear old vehicle requests, and persistent red notification badges appear without clear messages.
- Pricing and charges are inconsistent: prepaid reservations sometimes do not match what is charged at the garage, with extra fees (e.g., oversized vehicle charges, convenience fees) causing surprise costs.
- Barcode/scan issues: barcodes are often too large to scan properly at the garage, hindering the check-in/out process.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id394377820)