# Three

> Utilities

Canonical page: [https://chrome-stats.com/d/id393530266](https://chrome-stats.com/d/id393530266)

## Overview

- **ID:** `id393530266`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Hutchison 3G UK Ltd
- **Category:** Utilities
- **Rating:** 4.40 / 5 (1,168 ratings)
- **Version:** 7.10.1
- **Last updated:** 2026-08-27
- **First published:** 2019-08-01
- **Size:** 193 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/three/id393530266)
- **Website:** [http://www.three.co.uk](http://www.three.co.uk/)
- **Privacy policy:** [http://www.three.co.uk/terms-conditions/threeapp-privacy-policy](http://www.three.co.uk/terms-conditions/threeapp-privacy-policy)

## Description

The Three app makes managing your phone and broadband plans easy. It lets you view plan allowances and usage, add/change/cancel products, access past bills with a cost breakdown, top up your Pay As You Go account, and explore exclusive offers.

Set up and manage your broadband, position your hub with the real-time signal strength indicator, launch Three+ rewards, discover the Three Community, chat live with Three, and pay securely using Apple Pay.

## Rankings

- #52,720 — Overall

## Review summary

The Three app is frequently praised for basic account management and top-up updates but heavily criticized for reliability and usability. Repeated issues include login and verification failures, crashes and slow performance, confusing navigation, and a frustrating add-ons/purchase flow with aggressive upselling. Customers also report slow or unhelpful support. A few users report occasional usable features and straightforward management, but overall reliability and user experience are widely viewed as needing major improvements.

### Pros

- Easy to use and navigate for account management.
- Useful for viewing plan details, upgrades, and managing add-ons.
- Top-up updates and balance information are accessible in the app.

### Cons

- Bugs and crashes are frequent, leading to unreliable performance.
- Login and verification problems (login failures, loops, invalid numbers) are common.
- Customer service is slow or unhelpful when issues arise.
- Add-ons purchasing flow is confusing and often upsells expensive options.
- UI/UX and navigation are confusing, slow, and not very intuitive.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id393530266)