# Directed SmartStart

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id393395612](https://chrome-stats.com/d/id393395612)

## Overview

- **ID:** `id393395612`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Directed
- **Category:** Lifestyle
- **Rating:** 2.70 / 5 (127 ratings)
- **Version:** 5.4.5
- **Last updated:** 2025-09-25
- **First published:** 2010-09-27
- **Size:** 180 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/directed-smartstart/id393395612)
- **Website:** [https://mysmartstart.com/?b=d](https://mysmartstart.com/?b=d)
- **Privacy policy:** [https://mysmartstart.com/legal/privacy](https://mysmartstart.com/legal/privacy)

## Description

Directed SmartStart is a mobile app that lets you start, lock, locate, and monitor your vehicle from iPhone or Apple Watch. It delivers real-time status via redesigned dashboards and supports 4G LTE GPS modules so you stay connected anywhere. The app also includes roadside assistance through Directed Motor Club and flexible notification options.

Key features include real-time status on dashboards, remote start/lock/unlock, GPS tracking, and vehicle health insights such as fuel level, odometer, and battery status. With Apple Watch control, customizable dashboards, a one-touch widget, and enhanced safety alerts, you get the ultimate connected car experience.

## Rankings

- #151,390 — Overall
- #8 — direct link

## Review summary

Directed SmartStart offers useful remote start and tracking features, delivering real convenience and peace of mind when it works. However, many users report reliability and connectivity problems, short range, and weather-related performance dips. Post-update stability issues, problematic Apple Watch integration, and frequent login friction compound frustrations. Support is often described as unresponsive, and several review mentions suggest the service is overpriced for the reliability. Overall, it’s valuable when functioning, but widespread reliability and support problems hinder consistent, everyday use.

### Pros

- Remote start/lock/unlock and other car controls provide strong convenience.
- Tracking and lockdown features give peace of mind against theft.
- Effective performance with GPS-based 2-way systems on compatible hardware.
- Main iPhone app offers convenient control when it connects.

### Cons

- Reliability is poor: the app fails or starts inconsistently, sometimes only after multiple tries.
- Bluetooth/connectivity issues and short range; sometimes won’t connect at all.
- Stability problems after updates: crashes, widgets disappearing, or requiring frequent re-login; Apple Watch integration unreliable.
- Weak customer support and restrictive refund policies.
- Battery drain on the vehicle due to the app and related services.

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- [Hello #](https://chrome-stats.com/d/id6476509809)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id393395612)