# Zappos: Shop shoes & clothes

> Fast free shipping & returns

Canonical page: [https://chrome-stats.com/d/id392988420](https://chrome-stats.com/d/id392988420)

## Overview

- **ID:** `id392988420`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Zappos IP, Inc.
- **Category:** Shopping
- **Rating:** 4.90 / 5 (692,629 ratings)
- **Version:** 10.16.0
- **Last updated:** 2026-09-09
- **First published:** 2010-10-04
- **Size:** 72 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/zappos-shop-shoes-clothes/id392988420)
- **Website:** [http://www.zappos.com/c/apps](http://www.zappos.com/c/apps)
- **Privacy policy:** [https://www.zappos.com/c/ios-privacy-policy](https://www.zappos.com/c/ios-privacy-policy)

## Description

Welcome to the Zappos app—the one-stop shop for shoes, clothing, bags, and accessories. We offer fast, free shipping and returns, a huge selection, and 24/7 customer support to help you stress less.

With intuitive search and filters, high-quality product images and videos, personalized recommendations, secure checkout, and easy returns management, you can stay focused on your goals while elevating your style. Official retailers for Birkenstock, adidas, UGG, HOKA, Steve Madden, and more—download Zappos now to browse, favorite items, create lists, and share your picks.

## Rankings

- #587 — Overall
- #76 — shop

## Review summary

Users praise the app for being smooth, fast, and easy to use with a wide selection of styles and quick visuals. However, recurring login/authentication issues, carts that lose items, and post-update filter/search regressions undermine reliability. Additional annoyances include persistent marketing notifications and delivery delays. Overall, the app works well for browsing when functioning, but reliability, notification control, and shipping timing are common pain points.

### Pros

- Smooth, fast, and responsive app with an intuitive UI
- Wide variety of styles/products (including wide-width options)
- Images and product descriptions load quickly
- App preserves core website functionality and experience
- Easy returns

### Cons

- Frequent login/authentication problems (CAPTCHA puzzles, repeated logins, and Amazon login freezes)
- Cart items disappear or the cart gets emptied during checkout
- Post-update filtering/search regressions (limited filters, width filtering missing, cannot search multiple categories)
- Persistent marketing notifications despite turning them off
- Shipping/delivery delays and unreliability

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Source: [Chrome-Stats](https://chrome-stats.com/d/id392988420)