# Blue Cross NC

> Health & Fitness

Canonical page: [https://chrome-stats.com/d/id392607223](https://chrome-stats.com/d/id392607223)

## Overview

- **ID:** `id392607223`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Blue Cross and Blue Shield of North Carolina
- **Category:** Health & Fitness
- **Rating:** 4.30 / 5 (6,426 ratings)
- **Version:** 8.18.0
- **Last updated:** 2026-08-29
- **First published:** 2010-10-06
- **Size:** 37 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/blue-cross-nc/id392607223)
- **Website:** [https://www.bluecrossnc.com/members/member-portal](https://www.bluecrossnc.com/members/member-portal)
- **Privacy policy:** [https://www.bluecrossnc.com/policies-best-practices/privacy-policy](https://www.bluecrossnc.com/policies-best-practices/privacy-policy)

## Description

Blue Cross NC's Chrome extension brings your health benefits into the browser with a secure member portal. You can view your digital ID card, track claims and deductible progress, pay premiums, and manage delivery and contact preferences—right from your browser.

Easily locate in-network providers, estimate procedure costs, and access digital documents like plan benefits summaries and EOBs. With in-app support options, click-to-call, secure messaging, and autopay, managing your health plan becomes faster and more secure.

## Rankings

- #23,757 — Overall

## Review summary

User reviews for Blue Cross NC's iPhone app are overwhelmingly negative. The most recurring problems are persistent login issues and endless loops between the app and website, confusing MFA flows (QR code prompts, SMS codes, lack of authenticator options), and frequent stability problems (crashes, freezes, not opening). Many users also report difficulty finding billing, documents, or benefits information, and several claim statuses and claim details are unclear or not visible (including dental/vision benefits). Overall, usability and reliability gaps severely impact access to care and information.

### Cons

- Persistent login issues and loops between the app and website, making access impossible.
- Confusing MFA/QR code flow with inconsistent authentication options (SMS codes; QR prompts; no authenticator shown).
- Frequent stability problems: the app crashes, freezes, or won’t open.
- Difficulty finding billing, documents, or benefits due to weak navigation and lack of a search feature.
- Inaccurate or unavailable benefits/claims information (claims status unclear, links failing, dental/vision benefits not shown).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id392607223)