# Entrust Identity

> Business

Canonical page: [https://chrome-stats.com/d/id384717687](https://chrome-stats.com/d/id384717687)

## Overview

- **ID:** `id384717687`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Entrust
- **Category:** Business
- **Rating:** 2.40 / 5 (246 ratings)
- **Version:** 26.3.0
- **Last updated:** 2026-06-30
- **First published:** 2010-08-05
- **Size:** 73 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/entrust-identity/id384717687)
- **Website:** [https://www.entrust.com/mobile/info](https://www.entrust.com/mobile/info)
- **Privacy policy:** [https://www.entrust.com/support/identity-and-access-management/entrust-identity-app/privacy-statement](https://www.entrust.com/support/identity-and-access-management/entrust-identity-app/privacy-statement)

## Description

Entrust Identity provides a mobile platform for strong authentication credentials across organizations, replacing hardware tokens with OTP soft tokens and enabling advanced password reset workflows.

It supports creating identities, activating one-time passcode tokens for different organizations, verifying transactions by delivering confirmations to your mobile app, and simplifying password resets while maintaining security.

## Rankings

- #123,655 — Overall

## Review summary

Users report Entrust Identity as buggy and unreliable, with freezes, UI glitches, and frequent login issues. Network instability—especially on Wi‑Fi—also hinders use. PIN prompts/lockouts after updates, plus missing biometrics/Apple Watch support, compound login challenges. Deliveries of passcodes can fail or be delayed. Some updates fix specific items (like the timer), but overall stability remains a concern for enterprise use.

### Pros

- Easy to use and convenient (appears in positive reviews).
- Some updates have improved functionality (e.g., timer circle fixed in the latest update).
- App is usable and functional when it works, according to some reviewers.

### Cons

- Frequent bugs and instability: the app freezes, shows a white screen, or is stuck updating, leading to login failures.
- Wi‑Fi related reliability problems: the app often does not work on Wi‑Fi and may require turning off Wi‑Fi to obtain a token or approve a login.
- Unexpected PIN prompts and lockouts after updates: PINs appear without being configured, and codes can reset or lock users out of their accounts.
- Lack of biometric/Apple Watch support: Face ID options are absent or greyed out, and there is no Apple Watch confirmation feature.
- Passcodes not delivered or not shown correctly: sometimes the app does not send a passcode or fails to display the code or prompt (e.g., ping/issues).

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- [Verisec Mobile](https://chrome-stats.com/d/id882542669) — 5.00 / 5
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- [Everest Identity](https://chrome-stats.com/d/id6474854993)
- [Indeed Key](https://chrome-stats.com/d/id1541323258) — 5.00 / 5
- [Entrust IDV](https://chrome-stats.com/d/id6771036757)
- [Unifyia ID Wallet](https://chrome-stats.com/d/id6475566541) — 5.00 / 5
- [AwareID Authenticator](https://chrome-stats.com/d/id6444866378)
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Source: [Chrome-Stats](https://chrome-stats.com/d/id384717687)