# ANA

> Travel

Canonical page: [https://chrome-stats.com/d/id382028327](https://chrome-stats.com/d/id382028327)

## Overview

- **ID:** `id382028327`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ANA (All Nippon Airways)
- **Category:** Travel
- **Rating:** 4.70 / 5 (8,455 ratings)
- **Version:** 7.4.0
- **Last updated:** 2026-08-27
- **First published:** 2010-07-26
- **Size:** 122 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ana/id382028327)
- **Website:** [http://www.ana.co.jp/asw/LocaleSelectServlet](http://www.ana.co.jp/asw/LocaleSelectServlet)
- **Privacy policy:** [https://www.ana.co.jp/wws/privacy/e/ana.html](https://www.ana.co.jp/wws/privacy/e/ana.html)

## Description

ANA is an all-in-one travel companion designed to take you from reservation to boarding. The app lets you manage flight, hotel, and tour bookings, check real-time flight status, and complete online check-in. You can save your boarding pass to Apple Wallet for easy boarding, track baggage, and access passenger guides to help you navigate the airport.

From on-board Wi-Fi and a wide selection of in-flight entertainment to an always-available magazine library and the My Timeline itinerary tool, ANA keeps your trip organized. The Apple Watch integration lets you view your boarding pass and check mileage balances at a glance, making travel smoother from departure to arrival.

## Rankings

- #19,454 — Overall
- #34 — airline

## Review summary

Across reviews, the ANA iOS app is rated poorly for reliability and data accuracy. The most recurring problems are backend syncing between the app and ANA's website, leading to missing trips and out-of-date information; frequent login and reservation access failures; data errors like names merging and difficulty updating personal details; persistent waitlist and mileage handling issues including auto-cancellations; and a slow, confusing user interface with limited support options. A minority of reviewers mention occasional positive notes such as simple booking when it works and English language support. Overall, most users want a much more stable, cohesive experience.

### Pros

- English language support for the app makes it accessible to non-native speakers.
- Some users report that booking can be straightforward when the system works.
- Occasional positive notes such as 'Great' or 'maginificent' indicate some users are satisfied.

### Cons

- App fails to sync with ANA website; trips and data often don't appear or are outdated.
- Cannot access or pull up reservations; repeated login and data entry issues.
- Personal data errors: names merging, cannot edit names without losing miles.
- Waitlist and mileage issues, including auto-canceling waitlisted awards and unclear waitlist status.
- Poor UX and performance: long load times, endless error messages, and difficulty contacting support.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id382028327)