# MyTIM

> Utilities

Canonical page: [https://chrome-stats.com/d/id378783815](https://chrome-stats.com/d/id378783815)

## Overview

- **ID:** `id378783815`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Telecom Italia S.p.A.
- **Category:** Utilities
- **Rating:** 4.30 / 5 (4,883 ratings)
- **Version:** 7.4.0
- **Last updated:** 2026-08-05
- **First published:** 2010-07-03
- **Size:** 106 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mytim/id378783815)
- **Website:** [http://www.tim.it](http://www.tim.it/)
- **Privacy policy:** [https://www.tim.it/privacy-mytim](https://www.tim.it/privacy-mytim)

## Description

MyTIM è l’app per iPhone e iPad che ti permette di gestire facilmente le linee mobili prepagate e le linee fisse. Con un account MyTIM, potrai accedere da App o Web, verificare lo stato di attivazione, gestire i pagamenti e ricevere assistenza tramite chat o via WeTIM. 

Scopri tutte le funzioni disponibili: ordini, offerte TIM, ricariche online, controllo del saldo, gestione delle fatture (anche per le linee fisse), esportazione in PDF, trasferimenti, e la TIM Party rewards. L'app è in continuo aggiornamento per offrire nuove novità e un servizio sempre migliore. Accesso alle sezioni di ricerca e azioni rapide, oltre a concorsi e promozioni TIM, anche se non sei cliente TIM.

## Rankings

- #27,328 — Overall
- #83 — team meetings

## Review summary

Most reviews of MyTIM focus on negative UX: heavy ads, unstable performance, and poor language support, with repeated billing and login problems and weak customer service. A minority appreciate speed and the ability to view invoices or manage contracts when the app is functioning. Overall, reliability and user-friendliness are the top concerns, especially for non-Italian speakers.

### Pros

- Fast and responsive when it loads.
- Useful for viewing invoices, bills, and managing contracts.
- Official TIM app designed to manage TIM services and accounts.
- Some reviews indicate the app’s functionality can be excellent when it works.

### Cons

- Excessive ads and promotions inside the app, with spam that cannot be easily disabled.
- Reliability and performance problems: slow speed, frequent loading failures, hangs, and outages.
- Language support is limited to Italian; no English option for non-Italian users.
- Billing and account-management issues: difficulty topping up, login/password problems, and incorrect or unexpected charges.
- Poor customer support: long chat waits, unhelpful bots, and slow/responsive assistance.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id378783815)