# ServiceM8 - Field Service App

> Job Management for Contractors

Canonical page: [https://chrome-stats.com/d/id378062736](https://chrome-stats.com/d/id378062736)

## Overview

- **ID:** `id378062736`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Eroldawn Pty Ltd
- **Category:** Business
- **Rating:** 4.60 / 5 (833 ratings)
- **Version:** 15.0.1
- **Last updated:** 2026-09-22
- **First published:** 2010-07-31
- **Size:** 134 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/servicem8-field-service-app/id378062736)
- **Website:** [https://www.servicem8.com/appstore](https://www.servicem8.com/appstore)
- **Privacy policy:** [https://www.servicem8.com/privacy-policy](https://www.servicem8.com/privacy-policy)

## Description

ServiceM8 is field service job management software for trade contractors and home service businesses. It unifies jobs, staff and client management with digital job cards, scheduling, quotes, invoicing, time tracking, forms, assets, and communications. The mobile app keeps field teams connected on iPhone & iPad, while a web dashboard serves the office. You can download the app and tap 'Try Demo'—no sign-up required.

Designed for a wide range of trades—from plumbing and electrical to HVAC, pest control, cleaning, lawn care, IT and property maintenance—ServiceM8 includes on-site checklists, electronic signatures, templated emails and texts, real-time scheduling and dispatch, digital forms, asset histories, and seamless accounting integrations with Xero and QuickBooks Online. Pricing plans with a 14‑day free trial, 24/7 support, and self-serve help make it easy to start.

## Rankings

- #59,551 — Overall
- #11 — Your Business Starter Pack
- #58 — service
- #85 — manage
- #85 — management

## Review summary

Users generally praise ServiceM8 for its affordable, all-in-one platform that boosts efficiency and organization, with strong support and a rich feature set (CRM, forms, signatures, online booking, automation). However, multiple reviews flag reliability problems (crashes, photo loss, booking issues), feature gaps (limited payment options, no inventory or route optimization), and access/UX challenges (Android logins, new version navigation, occasional support concerns). Despite these drawbacks, many users view it as a valuable tool worth the investment, especially for smaller to mid-size field-service teams, with ongoing improvements noted by customers.

### Pros

- Affordable pricing and strong value for money.
- All-in-one, feature-rich platform for field service management (CRM, jobs, forms, signatures, online booking, automation).
- Significant time savings and improved daily operations/organization.
- Excellent support and continuous improvements from the vendor.
- Ease of use and intuitive interface with many included features.

### Cons

- Crashes and reliability issues in the field, including photo capture loss and booking crashes.
- Feature gaps and limited integrations, such as only Stripe/payments and lack of inventory tracking or route optimization.
- Authentication and access problems, including Android login issues and 2FA/Xero activation lockouts.
- UX/navigation issues in newer versions, making it hard to switch accounts or downgrade.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id378062736)