# Europcar - Car & Van Hire

> Booking cars & airport rentals

Canonical page: [https://chrome-stats.com/d/id377889715](https://chrome-stats.com/d/id377889715)

## Overview

- **ID:** `id377889715`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Europcar International SASU
- **Category:** Travel
- **Rating:** 3.90 / 5 (402 ratings)
- **Version:** 7.0.7
- **Last updated:** 2026-07-15
- **First published:** 2010-06-22
- **Size:** 125 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/europcar-car-van-hire/id377889715)
- **Website:** [http://www.europcar.com](http://www.europcar.com/)
- **Privacy policy:** [http://www.europcar.com/EBE/module/render/Security-and-Privacy-Policy](http://www.europcar.com/EBE/module/render/Security-and-Privacy-Policy)

## Description

Europcar - Car & Van Hire app makes it easy to rent cars and vans from airport locations or anywhere in the world. With 3,800 locations across 130 countries, you can search and book in seconds, manage upcoming bookings, and upgrade or modify your rental from a single dashboard.

Choose from a wide vehicle range—from 4x4s to luxury sedans and cargo vans—and tailor rentals with extras like additional drivers, child seats, protection packages, and corporate rates. Features include maps and directions, loyalty status, and flexible terms including overnight, one-way, or long-term rentals, all designed to simplify your journey.

## Rankings

- #85,313 — Overall

## Review summary

User reviews consistently report a buggy iOS app with login, payment, and booking failures, plus poor support and inventory mismatches. The core problems are authentication issues, instability causing crashes and failed updates, unreliable payments, and misleading availability data. Pros are limited to basic reservation management features that some users can access.

### Pros

- Reservations can be managed in the app.
- Some check-in features are accessible via the app.
- Users can view or import reservations in the app.

### Cons

- Frequent login/authentication problems across web and mobile (accounts blocked, password issues, 24‑hour wait not resolving).
- App instability and crashes (launch crashes, freezes, server-side errors) that fail to reflect booking updates.
- Payment and reservation issues (charges before confirmation, payment errors, inability to complete reservations, and mismatch between app and website inventory).
- Poor or hard-to-access customer support (difficult to reach, language barriers, broken emails/links, no 24/7 help).
- Inventory/availability mismatches between branches and system data (branch shows no vehicles while availability exists in database).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id377889715)