# SuperShuttle

> Travel

Canonical page: [https://chrome-stats.com/d/id376771013](https://chrome-stats.com/d/id376771013)

## Overview

- **ID:** `id376771013`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** zTrip INC
- **Category:** Travel
- **Rating:** 4.70 / 5 (8,299 ratings)
- **Version:** 3.5.17
- **Last updated:** 2026-03-30
- **First published:** 2010-06-22
- **Size:** 34 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/supershuttle/id376771013)
- **Website:** [https://www.supershuttle.com](https://www.supershuttle.com/)
- **Privacy policy:** [https://www.supershuttle.com/privacy-policy/](https://www.supershuttle.com/privacy-policy/)

## Description

SuperShuttle helps you get to and from the airport with ease, offering ride options from shared to black car and SUV, all with upfront pricing. Book in advance or on demand, pay in-app, and follow your ride in real time on the map.

With insured, professional drivers serving 80+ airports worldwide and over 10 million rides yearly, you can track, check in on arrival, and rely on 24/7 customer support. Manage bookings, cancel if plans change, and ride with confidence using a business account or personal payment.

## Rankings

- #19,720 — Overall

## Review summary

Overall, users praise SuperShuttle for an easy-to-use app, reliable drivers, real-time tracking, and convenient advance bookings, including international trips. The main downsides across multiple reviews are reliability issues (no-shows and delays due to glitches), app reservation bugs, and slow or problematic customer service and refunds. When working well, the service is marked by punctuality, clean vehicles, and clear driver communication.

### Pros

- Easy to use and intuitive app for booking
- Reliable, on-time and professional drivers
- Real-time ride tracking and clear updates
- Ability to book in advance and handle round trips (including foreign locations)
- Clean, comfortable vehicles and good driver communication

### Cons

- Inconsistent reliability with some no-shows or delays and occasional system glitches
- App/booking not showing reservations or failing to sync, causing confusion
- Customer service and refunds can be slow or unhelpful, with disputed refunds

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Source: [Chrome-Stats](https://chrome-stats.com/d/id376771013)