# BCycle

> Bike share

Canonical page: [https://chrome-stats.com/d/id371185597](https://chrome-stats.com/d/id371185597)

## Overview

- **ID:** `id371185597`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Bicycle Transit Systems
- **Category:** Travel
- **Rating:** 4.20 / 5 (5,496 ratings)
- **Version:** 5.11.0
- **Last updated:** 2026-08-17
- **First published:** 2010-05-13
- **Size:** 98 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/bcycle/id371185597)
- **Website:** [http://www.bcycle.com](http://www.bcycle.com/)
- **Privacy policy:** [http://www.bcycle.com/terms](http://www.bcycle.com/terms)

## Description

The BCycle app is the official companion for BCycle-powered bike share systems. It helps riders locate BCycle stations and view real-time bike and dock availability.

The app supports signups and bike checkouts for numerous networks across many cities, including Santa Barbara BCycle, Santa Cruz BCycle, Boulder BCycle, Pacers Bikeshare, BikeLNK, Heartland Bike Share, Red Bike, Nashville BCycle, San Antonio BCycle, GREENbike, Madison BCycle, and more.

## Rankings

- #26,036 — Overall

## Review summary

BCycle's network and potential convenience are undermined by persistent app glitches, billing disputes, and unreliable bikes/docks. Repeated login and unlock failures, charges for issues beyond the rider's control, and slow, unhelpful support are common, often overshadowing city-wide accessibility.

### Pros

- When the system works, BCycle offers convenient urban travel with easy docking and undocking across multiple city stations.
- Large network of stations across many cities (e.g., Santa Barbara, Santa Cruz, Philadelphia, Boulder).
- Some riders find the rates affordable or reasonable for short trips.

### Cons

- Frequent app crashes, slow loading, and login/unlock failures that prevent renting or managing accounts.
- Widespread billing problems, including unexpected charges, overage fees, fines for docking issues, and refunds difficulties.
- Bike and dock reliability issues, with many bikes uncharged or dead and docks failing or hard to find open spots.
- Poor customer service and rigid policies: slow responses and little discretion in handling disputes.
- Account/payment management problems, such as difficulty deleting cards or login/account maintenance.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id371185597)