# My One NZ

> My One NZ for One New Zealand

Canonical page: [https://chrome-stats.com/d/id370880990](https://chrome-stats.com/d/id370880990)

## Overview

- **ID:** `id370880990`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** One New Zealand Group Limited
- **Category:** Utilities
- **Rating:** 1.90 / 5 (55 ratings)
- **Version:** 8.0.3
- **Last updated:** 2026-08-25
- **First published:** 2013-07-25
- **Size:** 140 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-one-nz/id370880990)
- **Website:** [http://one.nz](http://one.nz/)
- **Privacy policy:** [https://one.nz/legal/policy/privacy/](https://one.nz/legal/policy/privacy/)

## Description

My One NZ Chrome extension puts your One NZ mobile and broadband services at your fingertips. Track data usage, minutes and texts; pay bills; top up prepay; manage add-ons; and view billing history over the last year.

Plus, grab daily deals refreshed every 24 hours and enjoy rewards with exclusive experiences across Aotearoa. Stay connected, organized, and rewarded with a single, convenient interface.

## Rankings

- #237,124 — Overall

## Review summary

Users repeatedly report the My One NZ app as unreliable: it often won’t sign in or stays signed out, crashes, and fails to show balance or data usage. The top-up feature is frequently unresponsive or intrusive, sometimes draining data or spiking costs. Other common complaints include poor or unhelpful support and compatibility issues with older devices. While some note the telecom service can be usable and pricing may be reasonable in-store, app reliability is the dominant concern across multiple reviews.

### Pros

- Pricing for SIMs/plans was reported as reasonably priced in-store by at least one reviewer.
- Some reviews imply the underlying service can be usable in New Zealand in certain areas, suggesting not all experiences are entirely poor.

### Cons

- App login/sign-in issues and frequent sign-out loops or crashes.
- Inability to view current balance or data usage within the app; usage tracking is unreliable.
- Recharge/top-up feature often unresponsive or prompts to top up excessively.
- App performance problems: freezes, crashes, and compatibility issues with older iPhones.
- Poor customer support and persistent upsell/top-up requests.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id370880990)