# MTR Mobile

> Travel

Canonical page: [https://chrome-stats.com/d/id369295276](https://chrome-stats.com/d/id369295276)

## Overview

- **ID:** `id369295276`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** MTR Corporation Limited
- **Category:** Travel
- **Rating:** 4.30 / 5 (486 ratings)
- **Version:** 30.13
- **Last updated:** 2026-08-26
- **First published:** 2010-05-13
- **Size:** 811 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mtr-mobile/id369295276)
- **Website:** [http://www.mtr.com.hk/en/customer/services/mtr\_mobile.html](http://www.mtr.com.hk/en/customer/services/mtr_mobile.html)
- **Privacy policy:** [http://www.mtr.com.hk/en/customer/main/mtr-mobile-terms-and-conditions.html](http://www.mtr.com.hk/en/customer/main/mtr-mobile-terms-and-conditions.html)

## Description

**MTR Mobile’s new look enhances your travel with a built-in Trip Planner that estimates journey times, shows next train arrivals, and displays car occupancy on one screen. The homepage now highlights suggested routes to your frequent destinations, plus instant access to real-time arrivals and service updates—so you spend less time searching and more time moving.**

Earn MTR Points as you ride, shop, or purchase tickets through MTR Mobile, redeeming for free rides and rewards. A new **Game Arcade** lets you play to earn points while commuting, adding more ways to enjoy your daily travel. Explore lifestyle updates and service information to make the most of every journey.

## Rankings

- #76,129 — Overall

## Review summary

User reviews show the app has essential maps and route-planning features and is considered well-organized by some users. However, many reviewers report serious reliability and usability issues: frequent crashes and slow performance; login/authentication problems; a redesign that worsens ease of use, with extra steps and harder map interactions; and ads or banners that obscure the planning UI. In-app ticketing and startup waivers are also cited as blockers. Overall, reliability and user experience need significant improvements.

### Pros

- Provides maps and trip planning features.
- Useful navigation guidance for unfamiliar destinations.
- Well-organized, punctual and dependable.

### Cons

- Frequent crashes and instability (app crashes, startup force closes).
- Slow performance and long loading times, especially in trip planner.
- Login/authentication problems (OTP not sent; cannot log in).
- UX/UI changes degrade usability (more steps, confusing flow, harder to choose starting points).
- Ads/banner intrusion interfering with the map/trip planner UI.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id369295276)