# Booking.com: Hotels & Travel

> Hotels, flights & car rentals

Canonical page: [https://chrome-stats.com/d/id367003839](https://chrome-stats.com/d/id367003839)

## Overview

- **ID:** `id367003839`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Booking.com
- **Category:** Travel
- **Rating:** 4.80 / 5 (2,153,874 ratings)
- **Version:** 69.7
- **Last updated:** 2026-09-14
- **First published:** 2010-04-14
- **Size:** 461 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/booking-com-hotels-travel/id367003839)
- **Website:** [http://www.booking.com/apps.html?source=appstore](http://www.booking.com/apps.html?source=appstore)
- **Privacy policy:** [https://www.booking.com/content/privacy.html](https://www.booking.com/content/privacy.html)

## Description

Booking.com: Hotels & Travel app lets you plan and book every part of your trip—from hotels and apartments to flights, car rentals, taxis, and experiences—all in one mobile app.

With millions of accommodations, flexible free cancellation on most properties, mobile-only discounts, 24/7 multilingual support, paperless confirmations, and easy on-the-go booking management, plus access to local tips in Travel Communities to help you make the most of your trip.

## Rankings

- #181 — Overall
- #1 — booking
- #2 — hotels
- #2 — travel
- #11 — flight
- #19 — stay

## Review summary

Users largely praise Booking.com for ease of use and potential savings, but recurrent complaints center on refunds/cancellations and poor support, hidden fees, in-app help limitations, map inaccuracies, and occasional app reliability issues.

### Pros

- Easy to use and seamless booking experience.
- Helps save money via deals and discounts.
- Listings are accurate and offer good location options.
- Fast and straightforward reservation process.

### Cons

- Refunds/cancellations are often not honored and support is slow or unhelpful.
- Hidden or unexpected fees and price increases (e.g., large cleaning fees) can be charged.
- Poor or limited in-app customer service with few or no live chat options.
- Maps/location data can be inaccurate, leading to wrong distances or hotels.
- Occasional app reliability issues (e.g., saved lists not saving, sign-in problems).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id367003839)