# Freenow by Lyft - taxi & more

> Taxis in a tap

Canonical page: [https://chrome-stats.com/d/id357852748](https://chrome-stats.com/d/id357852748)

## Overview

- **ID:** `id357852748`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Intelligent Apps GmbH
- **Category:** Travel
- **Rating:** 4.80 / 5 (52,402 ratings)
- **Version:** 13.57.0
- **Last updated:** 2026-09-23
- **First published:** 2011-05-17
- **Size:** 245 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/freenow-by-lyft-taxi-more/id357852748)
- **Website:** [https://free-now.com/uk/](https://free-now.com/uk/)
- **Privacy policy:** [https://www.free-now.com/uk/passenger-privacy-policy/](https://www.free-now.com/uk/passenger-privacy-policy/)

## Description

**FREENOW by Lyft** is a European mobility app for booking licensed taxis, black cabs, PHVs, airport transfers, eScooters, eBikes, eMopeds and carsharing. Users can pre-book rides up to 90 days ahead, share trips in real time, rate drivers and pay with cash, cards, Apple Pay, Google Pay or PayPal.

Available across Austria, France, Germany, Greece, Ireland, Italy, Poland, Spain and the UK, FREENOW also supports public transport tickets and car rentals. Business travelers can use corporate accounts, centralized billing and integrations with SAP Concur and Amadeus Cytric for streamlined expense management.

## Rankings

- #5,938 — Overall

## Review summary

User reviews show Freenow by Lyft is easy to use with friendly, professional drivers, clean cars, and generally reliable rides in several cities. Many praise its travel-friendly coverage (Rome, Athens, Greece, Ireland) and a Lyft-like feel. Yet recurring issues temper the positives: driver matching and cancellations can cause long waits, there are pricing inconsistencies or surcharges, and registration hurdles for travelers. Customer support is often slow. Overall, the app is convenient and dependable in some contexts but can be unreliable and frustrating for travelers at times.

### Pros

- Easy to use and quick to book.
- Friendly, professional drivers who are on time and helpful.
- Broad travel coverage; works well in Rome, Athens, Greece, Ireland, and other locales.
- Clean, comfortable vehicles and generally reliable rides.
- Lyft-like familiarity and dependable service across multiple destinations.

### Cons

- Driver matching is often slow or fails, leading to long waits and cancellations.
- Pricing inconsistencies and occasional overcharging or surcharges.
- Registration/verification hurdles for travelers, especially with non-local numbers or eSIMs.
- Slow or unhelpful customer support; issues not resolved promptly.
- Poor experience for large groups (difficulty booking for 5 people; no confirmations).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id357852748)