# Silver Service: Chauffeur Taxi

> Luxury Rides, Top Drivers

Canonical page: [https://chrome-stats.com/d/id353470074](https://chrome-stats.com/d/id353470074)

## Overview

- **ID:** `id353470074`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** 13CABS
- **Category:** Travel
- **Rating:** 4.90 / 5 (72 ratings)
- **Version:** 9.8.1
- **Last updated:** 2026-06-25
- **First published:** 2010-02-09
- **Size:** 61 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/silver-service-chauffeur-taxi/id353470074)
- **Website:** [http://www.13cabs.com.au](http://www.13cabs.com.au/)
- **Privacy policy:** [http://www.13cabs.com.au/Privacy](http://www.13cabs.com.au/Privacy)

## Description

Silver Service is Australia's leading luxury taxi and chauffeur app, connecting you with a prestigious fleet for executive transfers, airport rides, and premium city travel. Book in seconds, track your cab, and enjoy transparent pricing with a price guarantee on every ride.

Safety and convenience come first: Each taxi is equipped with safety cameras, your data remains confidential, and our 24/7 Australian call center is just a tap away. Save favorite drivers with MyDriver for a personalized experience, benefit from no surge pricing with price guarantees, and rely on urgent deliveries when needed.

## Rankings

- #149,665 — Overall

## Review summary

While some reviewers compliment the app for easy booking and decent cab quality, the majority report reliability problems (no-shows, taxis not showing, delays), lack of confirmations or live status updates, frequent app stability issues (crashes, login problems, clunky design), and poor customer service and communication when things go wrong.

### Pros

- Easy to book trips
- Decent quality cabs
- Viewed as a competitive alternative to Uber

### Cons

- Bookings sometimes fail and taxis don’t show up, leading to delays and missed plans
- Lack of booking confirmations and real-time status updates; no clear indication when a cab is arriving
- Frequent stability and usability issues in the app (crashes, login/password problems, poor design)
- Inconsistent or poor customer service and communication (unhelpful staff, limited updates when a cab cancels)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id353470074)