# FreshDirect: Grocery Delivery

> Shop food & alcohol delivery

Canonical page: [https://chrome-stats.com/d/id346631494](https://chrome-stats.com/d/id346631494)

## Overview

- **ID:** `id346631494`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** FreshDirect
- **Category:** Shopping
- **Rating:** 4.80 / 5 (29,599 ratings)
- **Version:** 14.4
- **Last updated:** 2026-08-26
- **First published:** 2010-02-09
- **Size:** 101 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/freshdirect-grocery-delivery/id346631494)
- **Website:** [https://www.freshdirect.com/](https://www.freshdirect.com/)
- **Privacy policy:** [https://www.freshdirect.com/help/privacy\_policy.jsp](https://www.freshdirect.com/help/privacy_policy.jsp)

## Description

FreshDirect makes grocery and alcohol delivery easy from anywhere. The app lets you shop in-season produce, local finds, easy meals, and your favorite brands with home or business delivery in the NYC metro area. Browse categories, discover curated lists, use the enhanced search, and choose a delivery window—2-hour express and same-day delivery are available in select areas.

Founded in New York City in 2002, FreshDirect partners directly with growers and producers to deliver the highest quality foods. The service fits a busy schedule, with features to reuse previous purchases, create lists, and quickly reorder favorites. Residential and business customers can rely on dependable customer service and a simple checkout to simplify grocery shopping. For more information, visit www.freshdirect.com.

## Rankings

- #8,908 — Overall
- #98 — deliver

## Review summary

Reviews consistently praise FreshDirect for fresh, high-quality groceries and easy ordering, plus reliable, well-packaged deliveries. However, recurring issues include app glitches and slowness, frequent late deliveries, challenging order edits near cutoff, weak customer support, and concerns about pricing versus competitors.

### Pros

- Consistently fresh, high-quality groceries.
- User-friendly app with easy ordering and good product variety.
- Reliable service with well-packaged deliveries.
- Prepared food options are a plus.

### Cons

- Frequent app performance issues: slow loading, glitches, crashes, and errors during checkout.
- Late deliveries with little or no notice or updates.
- Poor customer service: hard to contact, unhelpful, and in-app chat often non-functional.
- Difficulties editing or changing orders near cutoff times.
- Perceived high prices compared with competitors.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id346631494)