# SNCF Connect: Trains & routes

> Train tickets & timetables

Canonical page: [https://chrome-stats.com/d/id343889987](https://chrome-stats.com/d/id343889987)

## Overview

- **ID:** `id343889987`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SNCF Connect
- **Category:** Travel
- **Rating:** 4.80 / 5 (43,463 ratings)
- **Version:** 20260910.0.0
- **Last updated:** 2026-09-15
- **First published:** 2009-12-16
- **Size:** 246 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/sncf-connect-trains-routes/id343889987)
- **Website:** [https://www.sncf-connect.com/](https://www.sncf-connect.com/)
- **Privacy policy:** [https://www.sncf-connect.com/informations-legales/confidentialite](https://www.sncf-connect.com/informations-legales/confidentialite)

## Description

SNCF Connect is your all-in-one travel companion for trains and public transport in France and across Europe. Plan journeys, book tickets and passes, and access your digital travel documents in one secure app.

Get real-time alerts, saved journeys, and wallet-ready e-tickets. The app covers a wide network including TER, TGV INOUI, OUIGO, Eurostar, DB, and SBB, with coverage for metro, bus, tram, RER, and ride-hailing services, plus handy calendar and sharing features.

## Rankings

- #6,836 — Overall
- #34 — connection
- #65 — interface
- #80 — format
- #81 — station

## Review summary

Many reviews report SNCF Connect as unreliable: endless spinning, inability to load accounts or tickets, and failed bookings. When it does work, users praise easy booking and cross-border travel in Europe. The main pain points are login hurdles, persistent ticket import issues, and poor in-app support. Overall sentiment is heavily skewed toward instability, with occasional positives when the app functions correctly.

### Pros

- Booking tickets is easy and straightforward when the app is functioning.
- Helpful for booking SNCF trains and enables cross-border travel within Europe.
- Generally user-friendly and accessible interface when it works.

### Cons

- App frequently spins/loading endlessly and won’t load, making it unusable.
- Cannot see or import tickets purchased previously; ticket import often fails or shows a perpetual progress indicator.
- Booking/purchasing often fails at the final steps or cannot connect to the reservation system.
- Login/authentication is difficult or unreliable (codes, verification puzzles, or excessive friction).
- In-app support is weak or hard to reach (difficult to report issues, chat stuck, limited contact options).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id343889987)