# Turkcell

> Mobile Transaction & Shopping

Canonical page: [https://chrome-stats.com/d/id335162906](https://chrome-stats.com/d/id335162906)

## Overview

- **ID:** `id335162906`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Turkcell Iletisim Hizmetleri A.S.
- **Category:** Utilities
- **Rating:** 4.60 / 5 (9,847 ratings)
- **Version:** 19.32.0
- **Last updated:** 2026-09-09
- **First published:** 2009-10-28
- **Size:** 263 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/turkcell/id335162906)
- **Website:** [https://m.turkcell.com.tr](https://m.turkcell.com.tr/)
- **Privacy policy:** [https://m.turkcell.com.tr/tr/gizlilik-ve-guvenlik](https://m.turkcell.com.tr/tr/gizlilik-ve-guvenlik)

## Description

Turkcell app lets you monitor usage, pay invoices, top up, purchase packages, and shop electronics with ease, speed, and free of charge. You can switch between Turkcell and Turkcell Pasaj on the renewed interface, access special promotions, reminders, and offers, and discover the privilege of shopping for many technological products through Turkcell Pasaj.

Turkcell Pasaj is Turkey’s first electronic marketplace accessible from the app. Follow campaigns and offers from the home page, review thousands of products, track orders, and seize installment opportunities for devices and more. Even non-Turkcell members can use the app for free, access gifts, and enjoy installments up to 36 months with free shipping. In addition to easy top-ups and bill payments, you can request support, manage subscriptions, and explore gift and rewards through the Gift Center and Shake & Win campaigns.

## Rankings

- #18,150 — Overall

## Review summary

Most reviews are negative about the Turkcell iOS app: users complain about frequent bugs, crashes, and login/purchase failures; eSIM activation problems are common; pricing and roaming costs are viewed as high; customer service and information quality are criticized. A minority praise the app for its design or promotional data (e.g., 40 GB free) and call the app generally good.

### Pros

- Generous promotions and free data (e.g., 40 GB) and frequent free packages
- Overall positive impression of the app (güzel/çok iyi)
- Some reviews mention reliable internet service outcomes

### Cons

- Frequent app bugs/crashes and login issues
- eSIM activation problems or eSIM never works
- High price / expensive roaming / perceived low value
- Payment/top-up failures and difficulty purchasing packages
- Poor customer service and misleading/inconsistent information

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Source: [Chrome-Stats](https://chrome-stats.com/d/id335162906)