# Motor Club

> Travel

Canonical page: [https://chrome-stats.com/d/id334481976](https://chrome-stats.com/d/id334481976)

## Overview

- **ID:** `id334481976`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Allstate Enterprises, LLC
- **Category:** Travel
- **Rating:** 3.90 / 5 (1,030 ratings)
- **Version:** 17.2
- **Last updated:** 2026-02-06
- **First published:** 2009-10-27
- **Size:** 557 KB
- **Data as of:** 2026-10-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/motor-club/id334481976)
- **Website:** [http://www.allstatemotorclub.com/mobile](http://www.allstatemotorclub.com/mobile)
- **Privacy policy:** [http://www.allstatemotorclub.com](http://www.allstatemotorclub.com/)

## Description

Motor Club is your on-the-go roadside assistant. The extension uses your phone's GPS to route help straight to you, lists the nearest service providers with estimated arrival times, and shows live updates on a map.

Members can access all Allstate Motor Club benefits, while non-members can still use the app with applicable service fees. It also offers 24/7 live customer service and a feature to alert family when help is requested.

## Rankings

- #58,205 — Overall

## Review summary

User feedback on the Allstate Motor Club app is largely negative. The most recurring issues are that the app mainly redirects to the website or has been discontinued, making it unusable as a standalone mobile tool. Billing problems and poor customer service are frequent, along with repeated sign-in friction and unreliable ETA updates. While a few long-time members report value and occasional fast dispatch when the app functions, the general consensus is that the app under-delivers on accessibility, reliability, and support.

### Pros

- Long-term members report reliable support over many years.
- When the app works, it can place a tow order quickly and dispatch can be fast.
- A few users feel the membership provides ongoing value and coverage for families.

### Cons

- The app redirects to the website or is effectively discontinued, making it unusable as a mobile app.
- Billing problems: charges can occur even when not used and there may be no grace period when payments fail; difficulty updating payment methods.
- Poor customer service and rude or unhelpful representatives, with difficulties canceling or getting help.
- Frequent login requirements and lack of convenient biometric options (e.g., Face ID) for accessing the app.
- ETA reliability issues and poor or delayed updates, with some providers being far away and lack of clear status information.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id334481976)