# CDTA Navigator

> Utilities

Canonical page: [https://chrome-stats.com/d/id329554386](https://chrome-stats.com/d/id329554386)

## Overview

- **ID:** `id329554386`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** CDTA - Capital District Transportation Authority
- **Category:** Utilities
- **Rating:** 4.30 / 5 (1,721 ratings)
- **Version:** 5.178
- **Last updated:** 2025-10-28
- **First published:** 2009-09-15
- **Size:** 176 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/cdta-navigator/id329554386)
- **Website:** [https://www.cdta.org/navigator](https://www.cdta.org/navigator)
- **Privacy policy:** [https://www.cdta.org/mobile-app-policy](https://www.cdta.org/mobile-app-policy)

## Description

CDTA Navigator is a Chrome extension that acts as your passport to travel across New York's Capital Region. It provides real-time arrivals, precise location tracking, and multimodal trip options with FLEX On Demand, CDPHP Cycle, and DRIVE, all within a single, user-friendly interface. 

Key benefits include mobile payments loaded directly onto your device for quick, contactless journeys, enhanced security to protect your balance, and a Pay As You Go daily cap to keep costs predictable. Stay ahead with real-time arrival updates and accurate location services to navigate the Capital Region with ease. Access FLEX On Demand and CDPHP Cycle from the same app for flexible transit and bike-sharing, all designed for faster boarding with smart cards and contactless tickets. Note that an internet connection is required to access Navigator’s features. For help, visit the Navigator App Questions page at cdta.org/navigator-app-questions.

## Rankings

- #44,789 — Overall
- #55 — author

## Review summary

CDTA Navigator is seen as easy to use and helpful for planning, with occasional accuracy in live tracking and card-based payment. However, repeated reports of login and payment failures, unreliable real-time data, and buses arriving early or late undermine reliability. Users also note poor reroute notifications, holiday schedule gaps, and various bugs. Overall, the app is useful and improves at times, but its consistency and dependability across routes remain a major concern.

### Pros

- Easy to use and user-friendly interface.
- When live tracking works, it provides accurate real-time bus location and improves trip planning.
- Supports card payments for passes, avoiding the need to carry cash.
- Useful for planning trips and helps with punctuality on certain routes.

### Cons

- Login and payment issues appear across multiple reviews (cannot login, password changes fail, card information rejected).
- Live tracking and scheduling data are often inaccurate or unreliable; buses arrive early or late and estimates miss the mark.
- Rerouting or road closures are not consistently communicated, causing missed buses.
- Frequent bugs, glitches, and slow updates reduce reliability.
- Limited or poor communication with drivers; can't contact drivers when late or stuck; delay notifications are inconsistent.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id329554386)