# NET-A-PORTER: Luxury Fashion

> Shop women’s luxury fashion

Canonical page: [https://chrome-stats.com/d/id318597939](https://chrome-stats.com/d/id318597939)

## Overview

- **ID:** `id318597939`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** THE NET-A-PORTER GROUP LIMITED
- **Category:** Shopping
- **Rating:** 4.90 / 5 (49,249 ratings)
- **Version:** 2026.8.0
- **Last updated:** 2026-08-25
- **First published:** 2009-07-12
- **Size:** 329 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/net-a-porter-luxury-fashion/id318597939)
- **Website:** [https://www.net-a-porter.com/](https://www.net-a-porter.com/)
- **Privacy policy:** [https://www.net-a-porter.com/pt/en/Help/PrivacyPolicy](https://www.net-a-porter.com/pt/en/Help/PrivacyPolicy)

## Description

NET-A-PORTER is the essential online style guide for women's luxury fashion. Experience expert curation across clothes, bags, shoes, beauty, gifts, fine jewelry, and more, with daily arrivals from the world's leading designer brands.

Stay in the know with push notifications for exclusive collaborations and promotions, and scan to read PORTER's inspiring daily content. Create and sync your wishlist across devices, enjoy express worldwide shipping (including same-day service to London, New York and Hong Kong), and get 24/7 multilingual personal shopping support.

## Rankings

- #6,117 — Overall
- #67 — fashion

## Review summary

Net-A-Porter is valued for its broad luxury selection, fast shipping, easy returns, and accurate product information. Recurrent downsides center on promo code misrepresentation, unresponsive or unhelpful customer service, app performance issues during peak times, and slow refunds/return processing, with occasional order inaccuracies. Overall a strong shopping experience plagued by promo and service reliability issues.

### Pros

- Great selection of items with easy navigation.
- Fast shipping and easy, free returns.
- Accurate product measurements and detailed product information.
- Efficient and friendly exchange process and generally reliable support.

### Cons

- Promo codes are often misleading or not applicable to popular items, and codes can be marked as used.
- Customer service is slow or unhelpful, with reports of unresponsiveness and unreachable contact options.
- The app experiences timeouts, freezes, and payment issues during promotions and high traffic.
- Refunds/returns can be slow or unresolved, with money held for long periods.
- Occasional order issues like wrong items or stock discrepancies.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id318597939)