# Field Service Assistant

> Field Service

Canonical page: [https://chrome-stats.com/d/id318274341](https://chrome-stats.com/d/id318274341)

## Overview

- **ID:** `id318274341`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Sarka Tyri Software LLC
- **Category:** Productivity
- **Rating:** 4.70 / 5 (6,353 ratings)
- **Version:** 5.1.7
- **Last updated:** 2023-09-04
- **First published:** 2009-06-08
- **Size:** 10 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/field-service-assistant/id318274341)
- **Website:** [http://www.fieldserviceassistant.com/](http://www.fieldserviceassistant.com/)
- **Privacy policy:** [http://fieldserviceassistant.com/privacy.htm](http://fieldserviceassistant.com/privacy.htm)

## Description

Field Service Assistant is a contact management program designed for Jehovah's Witnesses. It tracks calls, placements, and volunteered time with a built-in Start/Stop timer, and supports sorting by street, name, date, and more, plus custom field support.

Key features include managing up to 12 offers, autofill for time entries, multi-user support, email and text reports, WhatsApp and Hourglass integration, daily/monthly/yearly time totals, map and directions, notes, appointment scheduling, backups, and synchronization with a host computer. It also provides customizable columns and themes to fit your workflow.

## Rankings

- #22,832 — Overall
- #12 — service

## Review summary

Users praise Field Service Assistant for straightforward time tracking, record keeping, and organizing visits, with convenient address estimation and year-end summaries. Common drawbacks include privacy concerns around RV/Contacts integration, data loss or unreliable history, calendar/settings usability, and calls for updated reporting features and better cross-device syncing.

### Pros

- Easy to use and user-friendly interface.
- Effective timekeeping: tracks ministry hours, time clocks, and exports/records for service records.
- Strong organization: returns visits by date/city; customizable categories and literature tracking.
- Helpful address features: auto-estimated addresses and GPS/location notes.
- Longstanding, reliable tool with ongoing updates and yearly summaries.

### Cons

- RV feature requires access to contacts, raising privacy concerns and preventing use without creating a contact.
- Data loss / missing history: some reviews report disappeared entries or inability to recover past time.
- Calendar and settings can be confusing or not intuitive; full calendar view is hard to access.
- Inability to add new contacts or problematic integration with Contacts.
- Perceived update gaps: requests for current reporting changes and better cross-device syncing.

## Similar extensions and apps

- [Field Service Ministry](https://chrome-stats.com/d/id1137481356) — 4.50 / 5
- [Field Service Report Pro](https://chrome-stats.com/d/id1460840860) — 4.40 / 5
- [ServicePlanner](https://chrome-stats.com/d/id1268476525) — 4.70 / 5
- [Field/Phone Service Assistant](https://chrome-stats.com/d/id1577129171) — 4.00 / 5
- [FieldJoy: Field Service Log](https://chrome-stats.com/d/id6758866412) — 4.90 / 5
- [CmsApp](https://chrome-stats.com/d/id1151248489) — 4.70 / 5
- [Ministry Planner](https://chrome-stats.com/d/id6783243383) — 5.00 / 5
- [Ministry Journal](https://chrome-stats.com/d/id6477761831) — 4.70 / 5
- [Field Ministry Companion XL](https://chrome-stats.com/d/id6766378964)
- [My Field Ministry](https://chrome-stats.com/d/id832318348) — 2.60 / 5
- [Field Service Group](https://chrome-stats.com/d/id6787518417) — 5.00 / 5
- [Ministry Assistant 2](https://chrome-stats.com/d/id6753306939) — 4.80 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id318274341)