# Shake Shack

> Order ahead and cut the line

Canonical page: [https://chrome-stats.com/d/id317279545](https://chrome-stats.com/d/id317279545)

## Overview

- **ID:** `id317279545`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Shake Shack
- **Category:** Food & Drink
- **Rating:** 4.80 / 5 (601,309 ratings)
- **Version:** 5.0.0
- **Last updated:** 2026-09-15
- **First published:** 2009-06-02
- **Size:** 135 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/shake-shack/id317279545)
- **Website:** [https://www.shakeshack.com/](https://www.shakeshack.com/)
- **Privacy policy:** [https://shakeshack.com/privacy-policy#/](https://shakeshack.com/privacy-policy#/)

## Description

Order your Shake Shack favorites directly from your iPhone with the official app. Browse burgers, chicken, hot dogs, fries, shakes, lemonades, and more for pickup or delivery.

Skip the line by ordering ahead, choosing a pickup time and pickup type, saving favorites, reordering quickly, and customizing meals with allergy preferences. The app also supports Apple Pay, real-time delivery tracking, drop-off preferences, and $1.99 in-app delivery, with free delivery on orders over $40. Enjoy app-only offers, early access to new menu items and collaborations, plus exclusive regional and seasonal treats.

## Rankings

- #690 — Overall
- #37 — food

## Review summary

The Shake Shack iOS app is praised for ease of use and promos, but suffers from reliability and promotions issues. Recurrent problems include login-related cart loss, glitches and slow checkouts, promo code inconsistencies, hidden/unmarked sold-out items, and a cumbersome payment flow with unnecessary data requests and tipping prompts. Addressing reliability, clear inventory/status, smoother payments, and consistent promo handling would improve the overall experience.

### Pros

- The app is easy to use and makes ordering straightforward.
- Promo codes and app-exclusive deals provide added value for users.
- Overall sentiment about using the Shake Shack app is positive alongside the brand experience.

### Cons

- Login/checkout friction where adding items but being prompted to sign in can clear the cart or interrupt the process.
- Frequent glitches and slow performance during ordering and checkout, including hanging screens and scroll issues.
- Promo codes not consistently working or promos not applying as advertised, causing frustration.
- Sold-out items not clearly shown or marked unavailable in the app, leading to order disappointment.
- Cumbersome payment flow with extra data entry (phone number/account creation) and tipping prompts that interrupt checkout.

## Similar extensions and apps

- [Shake Shack](https://chrome-stats.com/d/id6749378715) — 4.80 / 5
- [Burger Shack To Go](https://chrome-stats.com/d/id6756783257) — 5.00 / 5
- [The Burger Shack PA](https://chrome-stats.com/d/id6578335930) — 5.00 / 5
- [Fried Shack](https://chrome-stats.com/d/id6761197431)
- [Chicken Shack Fast](https://chrome-stats.com/d/id1472341151) — 4.80 / 5
- [Smashburger - Burgers & Shakes](https://chrome-stats.com/d/id1207759409) — 4.70 / 5
- [Burgers, Shakes & Fries](https://chrome-stats.com/d/id6738736400) — 5.00 / 5
- [The Food Shack](https://chrome-stats.com/d/id1609934368) — 5.00 / 5
- [Shake Shack México](https://chrome-stats.com/d/id6477545493) — 3.60 / 5
- [Shaka Shack](https://chrome-stats.com/d/id6780990570)
- [Chuckys Shake Shack](https://chrome-stats.com/d/id6460006351)
- [Green Shack Deli](https://chrome-stats.com/d/id858820594) — 4.90 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id317279545)