# Air NZ

> Manage bookings & stay updated

Canonical page: [https://chrome-stats.com/d/id304851207](https://chrome-stats.com/d/id304851207)

## Overview

- **ID:** `id304851207`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Air New Zealand
- **Category:** Travel
- **Rating:** 4.60 / 5 (11,644 ratings)
- **Version:** 4.16.0
- **Last updated:** 2026-08-03
- **First published:** 2009-02-25
- **Size:** 197 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/air-nz/id304851207)
- **Website:** [https://www.airnewzealand.co.nz/air-nz-app](https://www.airnewzealand.co.nz/air-nz-app)
- **Privacy policy:** [https://www.airnewzealand.co.nz/privacy](https://www.airnewzealand.co.nz/privacy)

## Description

Air NZ extension gives you Air New Zealand’s travel toolkit in one place: manage bookings (seat changes, extra bags, meals), check in online, access digital boarding passes (Apple Wallet), and view real-time flight details and updates. You can even scan boarding passes for bag tags, board, and access lounge where eligible.

Stay organized with calendar integration, group passes, lounge access (where eligible), Airpoints and Koru membership details, quick links to book or modify flights, and on-the-go access to travel services like insurance, parking, taxis, hotels, and rental cars—all from your phone.

## Rankings

- #16,491 — Overall
- #62 — airline
- #63 — stayfree

## Review summary

User reviews consistently praise Air NZ’s airline service, especially in premium cabins, but slam the app for reliability and feature gaps. The top pain points are: inability to check in via the app/site, frequent bugs and login issues, missing features like digital boarding passes and bag-tag tracking, and weak customer support. A minority find the app usable for viewing flight data and navigating when it works.

### Pros

- Strong airline service and crew quality reported in premium cabins (business/premium economy).
- Clear welcome screen with key information and quick, easy navigation when the app is functioning.
- Some users note the app can display flight data and travel information when it works.

### Cons

- Inability to check in via the app or website is the most frequently cited issue; users must check in at the airport.
- Buggy, unstable app with crashes, timeouts, login/security problems, and misleading error messages.
- Missing essential features and an outdated UI (no bag tag tracking, no digital boarding passes, wallet passes not syncing, limited rebooking options).
- Poor customer support and difficulty reaching help or getting timely assistance.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id304851207)