# Amazon Shopping

> More benefits, fewer steps

Canonical page: [https://chrome-stats.com/d/id297606951](https://chrome-stats.com/d/id297606951)

## Overview

- **ID:** `id297606951`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** AMZN Mobile LLC
- **Category:** Shopping
- **Rating:** 4.80 / 5 (8,440,830 ratings)
- **Version:** 27.13.0
- **Last updated:** 2026-08-07
- **First published:** 2008-12-03
- **Size:** 237 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/amazon-shopping/id297606951)
- **Website:** [https://www.amazon.com/](https://www.amazon.com/)
- **Privacy policy:** [http://www.amazon.com/privacy](http://www.amazon.com/privacy)

## Description

Amazon Shopping offers app-only benefits that make shopping faster and easier. Browse millions of products, view details, read reviews, and purchase with a streamlined mobile experience across 100+ countries, often delivered in 3–5 days.

Enjoy features like real-time delivery tracking, full 360° product views with Room View, price-drop alerts, secure sign-in with biometrics, 24/7 live chat, and powerful search tools including barcode scanning and visual search. The app supports voice shopping and cross-country shopping for a seamless Amazon experience.

## Rankings

- #31 — Overall
- #1 — amazon
- #2 — prime
- #2 — shop
- #3 — target
- #3 — walmart

## Review summary

User reviews show the Amazon Shopping iOS app is valued for its convenience but plagued by stability and service issues. Crashes, sign-in glitches, and 'something went wrong' errors recur. Delivery remains unreliable for some, with delays and incorrect addresses. Customer support is often criticized, and AI features are perceived as intrusive. UI/UX complaints include no dark mode and a cluttered, repetitive interface. Despite being a leading platform, these recurring issues heavily color user sentiment.

### Pros

- General usefulness of the app for online shopping; several reviews call it 'super good' or 'I love this app'.
- Perceived product guarantees and easy returns in some reviews.
- Amazon is recognized as a leading, broad online store by some users.

### Cons

- Frequent crashes and glitches, including sign-in prompts and generic 'something went wrong' errors.
- Delivery delays and inconsistent shipping dates, including incorrect addresses and late deliveries even for Prime.
- Poor customer service and reliance on AI support, reported as unhelpful or unresponsive.
- UI/UX issues: lack of dark mode, repetitive buttons and confusing navigation, ad clutter.
- Intrusive AI features and popups that users did not want.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id297606951)