# British Airways

> Travel

Canonical page: [https://chrome-stats.com/d/id284793089](https://chrome-stats.com/d/id284793089)

## Overview

- **ID:** `id284793089`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** British Airways Plc
- **Category:** Travel
- **Rating:** 4.50 / 5 (268,394 ratings)
- **Version:** 7.2.1
- **Last updated:** 2026-09-11
- **First published:** 2019-02-01
- **Size:** 113 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/british-airways/id284793089)
- **Website:** [http://www.britishairways.com/travel/iphone](http://www.britishairways.com/travel/iphone)
- **Privacy policy:** [http://www.britishairways.com/travel/fullpp/public/en\_gb](http://www.britishairways.com/travel/fullpp/public/en_gb)

## Description

**British Airways** is a travel companion for booking and managing your flights. Compare fares with a calendar view, choose seats, pay with Apple Pay or saved cards, use Avios toward bookings, check in with passport scanning, and save boarding passes to Apple Wallet.

Manage upcoming trips, add bags, update bookings, view airport maps, check lounge availability at London Heathrow Terminal 5, and receive notifications about gate changes and travel information. You can also review rebooking or refund options during disruptions and securely manage passport details, Avios balance, tier progress, and vouchers with Face ID.

## Rankings

- #1,667 — Overall
- #22 — airline

## Review summary

The BA iOS app is widely criticized for instability and unreliable behavior. The most recurring issues are crashes, failed check-ins/boarding passes, and incomplete flight or booking data, along with a slow, clunky UI and troublesome login/profile handling. While a few notes mention basic usefulness and independence in travel tasks, the overall sentiment is that the app is not dependable and often pushes users to use the website instead.

### Pros

- Gives users independence to manage travel tasks on the go (check-in and booking changes).
- Offers basic functionality for checking in and accessing flight information when the app works.

### Cons

- Frequent crashes and overall instability on launch and during use.
- Inability to check in or obtain boarding passes; incorrect 24/36-hour messaging and boarding passes not showing or not saving to Apple Wallet.
- Difficulty viewing or modifying bookings; issues with finding flights, changing seats, or processing payments; occasional incorrect baggage charges.
- Clunky, slow UI with inconsistent data and multiple browser-like loads inside the app.
- Login and profile problems, including being logged out, two-factor/passcode issues, and TSA/Known Traveler information not consistently saved.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id284793089)