# Iris - A Ride KC Partner

> Travel

Canonical page: [https://chrome-stats.com/d/id1671636916](https://chrome-stats.com/d/id1671636916)

## Overview

- **ID:** `id1671636916`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** RideCo Inc.
- **Category:** Travel
- **Rating:** 3.70 / 5 (183 ratings)
- **Version:** 4.15.0
- **Last updated:** 2026-09-17
- **First published:** 2023-03-02
- **Size:** 34 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/iris-a-ride-kc-partner/id1671636916)
- **Privacy policy:** [https://iris.rideco.com/privacy/](https://iris.rideco.com/privacy/)

## Description

Meet Iris in partnership with Ride KC, your new local ride. Iris provides convenient and affordable shared rides throughout Kansas City, Missouri. The city is divided into service zones to connect you with your community, but you can travel citywide. With any trip, you’ll never walk more than 1/4 mile to or from pickup/drop-off.

Iris is available 24/7. Fares are $3 within a zone, $4 to travel to another zone, and $10 to travel to the airport. Trips that connect you to RideKC bus services at preset transit centers are free. Iris by RideKC seats up to 5 passengers and can accommodate wheelchair or bicycle space when booking. Pay in-app or in-vehicle, or buy ride credits. Iris is available to all. Try Iris by RideKC today!

## Rankings

- #117,530 — Overall

## Review summary

Users praise Iris for its low fares and practical value for riders without cars or in areas with limited transit. However, the service is plagued by delays, missed pickups, inaccurate ETAs, and poor communication between drivers and riders. Coverage is uneven (North KC limited). Customer service and refund processes are frequently criticized, and some riders report unprofessional behavior or unsafe pickup/drop-off points. Overall, Iris is affordable and helpful but inconsistent and frustrating for many users.

### Pros

- Very affordable fares, often cheaper than Uber/Lyft and offering good value for money.
- Provides essential mobility for work and errands, especially for people without cars.
- Helpful in areas with limited transit coverage or no bus service.
- Positive driver interactions and professional conduct in many experiences.
- Some riders rely on early-morning rides and find the service available when other options aren available.

### Cons

- Frequent delays and drivers late or no-shows, leading to long wait times.
- Inaccurate ETAs and poor communication about pickup/dropoff; drivers may arrive late or miscommunicate location.
- Limited geographic coverage, with North KC and other areas having little or no service.
- Customer service issues and refund problems, including rude staff and slow/unclear refunds.
- Safety and professionalism concerns in some rides, including unprofessional drivers and unsafe pickup/drop-off points.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1671636916)