# A2C: Access2Care

> Access2Care

Canonical page: [https://chrome-stats.com/d/id1671178877](https://chrome-stats.com/d/id1671178877)

## Overview

- **ID:** `id1671178877`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Removed
- **Publisher:** Galileo Insights LLC
- **Category:** Business
- **Rating:** 4.90 / 5 (7,638 ratings)
- **Version:** 3.2.10
- **Last updated:** 2025-06-06
- **First published:** 2023-06-20
- **Size:** 20 MB
- **Data as of:** 2026-07-02
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/a2c-access2care/id1671178877)
- **Website:** [https://info.access2care.com/](https://info.access2care.com/)
- **Privacy policy:** [https://www.access2care.net/privacy-policy.html](https://www.access2care.net/privacy-policy.html)

## Description

A2C: Access2Care provides an intuitive member portal to request, organize, and track non-emergency transportation for health appointments and essential destinations.

The app consolidates ride details for easy access, enables family visibility, and is available only to qualified members via participating plans. Check with your health plan to confirm eligibility.

## Review summary

Users find A2C easy to use and accessible, especially for VoiceOver users, with straightforward scheduling and the ability to book rides in advance. However, recurring issues undermine reliability: rides are canceled or late without clear explanations, and the app often does not show ride provider details (name, phone, or vehicle), creating safety concerns. Status can get stuck on submitted, delaying fulfillment and requiring support. While some users report quick help, others experience slow or inconsistent resolutions. Suggested improvements include displaying provider details, faster approvals, clearer cancellation reasons, and more dependable driver adherence.

### Pros

- Easy to use and navigate; scheduling is straightforward.
- VoiceOver accessibility makes the app usable for blind users.
- Eligibility verification and advance ride scheduling work smoothly.
- Support can resolve issues quickly when contacted.
- Positive feedback about admin staff and drivers; generally reliable service.

### Cons

- Rides canceled or no-shows without clear explanations.
- App often hides ride provider details (name, contact, vehicle), creating safety concerns.
- Status can get stuck on 'submitted,' delaying ride fulfillment and forcing contact with support.
- Drivers may arrive late or not show up, impacting reliability.
- Support can be slow or unhelpful, with difficulty resolving issues.

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- [CTS Passenger Portal - CCA](https://chrome-stats.com/d/id6745223772) — 5.00 / 5
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Source: [Chrome-Stats](https://chrome-stats.com/d/id1671178877)